2019 Mercedes-Benz S560 Technical Service Bulletins

62 technical service bulletins (TSBs) are on record for the 2019 Mercedes-Benz S560. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10231032Jan 5, 2023Electrical system, Latches, locks and linkages. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
• 10219247Aug 11, 2022Fuel system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2028-2021 S-Class, S-Class Coupe/Cabriolet (217 and 222 platforms) vehicles, the low pressure fuel line does not correspond to the current series production configuration. Therefore, it is possible that accelerated aging in the area of connection could occur, resulting in a leak. A risk of…
• 10213055May 26, 2022Seats. Complaint Creaking noise from side bolster when load applied to seat cushion of front seats. Cause Soiling to the replacement fabric of the seat cushion cover means that friction on the seat side finisher mountings generates a creaking noise. Remedy 1. Clean fabric cover and seat side finisher in marked area (Pic. 1) 2. Apply lubricant A 000 989 35 60 in area of inner plastic cover (reinforcement for cover at inner…
• 10209877Mar 31, 2022Electrical system. Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does…
• 10207198Jan 27, 2022Electrical system. Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3.
• 10207199Jan 9, 2022Electrical system. Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being…
• 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
• 10205803Aug 27, 2021Equipment. The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names.
• 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
• 10199471Jul 16, 2021Engine cooling, Equipment. Launch NCU - 2021070009 MY19 217 Perform SCN coding in engine control unit
• 10199654Jul 6, 2021Equipment. "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
• 10202531Jun 16, 2021Interior lighting. Touch pad: Search lighting does not dim or does not turn on.
• 10189402Feb 18, 2021Steering, Electrical system, Back-over prevention (rear camera). Complaint: Height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function). Cause: Height adjustment runs into upper / lower limit stop and jams there or generates a breakaway cracking noise when exiting the jammed limit stop. Remedy: 1. Move fore/aft adjustment to the…
• 10186148Dec 30, 2020Visibility (wipers, defrost, mirrors). Air Conditioning Intermittently Does Not Cool
• 10186141Dec 10, 2020Electrical system. NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
• 10179950Aug 26, 2020Transmission and drivetrain. Harsh engagement when changing gear range from P to D or R
• 10179949Aug 24, 2020Transmission and drivetrain. Shifting complaints and transmission fault codes in vehicles with transmission 725.0
• 10179956Aug 10, 2020Electrical system. Xentry Battery Tester results disagree with workshop assessment
• 10179966Jul 31, 2020Other or unknown, Equipment. Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
• 10176661May 1, 2020Transmission and drivetrain. 5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498
• 10172683Feb 7, 2020Tires, Equipment. Information Label on Tire Sealant
• 10171658Jan 10, 2020Electrical system, Engine. Update Engine Control Unit Software
• 10170538Dec 12, 2019Equipment. Update Stereo Multifunction Camera Control Unit Software
• 10170535Dec 5, 2019Transmission and drivetrain. Update Powertrain Control Unit (PTCU) Software
• 10164811Aug 5, 2019Transmission and drivetrain. Throttle lift-off clunking noises at drive shafts of rear axle
• 10164810Aug 5, 2019Equipment, Suspension. Throttle lift-off clunking noises at drive shafts of front axle
• 10162631Jun 27, 2019Visibility (wipers, defrost, mirrors). Outside mirror folding out/in nonfunctional
• 10162611Jun 18, 2019Electrical system. Head-up display (HUD) code 463 ? lines on the display, display flickers
• 10162207May 30, 2019Back-over prevention (rear camera). Perform SCN coding in stereo multifunction camera control unit
• 10162197May 22, 2019Electrical system. "High-voltage battery warning message" in instrument cluster
• 10162198May 21, 2019Hybrid propulsion system. Electric range is reduced after brief period
• 10162185May 20, 2019Electrical system. NTG 5.5 head unit - Browser shows "Fault during authentication" message
• 10160627Apr 9, 2019Suspension. G Facelift 2018: Knocking noises from rear area on rough roads
• 10205242Nov 29, 2016Equipment. Navigation system permanently displays "Activating".
• 10205266Nov 21, 2016Equipment. Map pocket on front seat backrest trim does not close.
• 10205241Aug 25, 2016Equipment. Navigation system permanently displays "Activating".
• 10205252Aug 11, 2016Electrical system. High voltage battery warning message in instrument cluster.
• 10205154Aug 5, 2016Other or unknown, Engine cooling. Gasket may settle causing a slight oil leak.
• 10165854Jul 12, 2014Latches, locks and linkages, Electrical system. The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. - The ACTUAL value* of the trunk lid lock main catch switch (A85/5s1) indicates "closed" although the trunk lid is open.
• 10166075Jul 8, 2014Electrical system. The animation in individual vehicle settings such as, e.g. mirror folding function or seat belt adjustment is missing. Note: The functions of these vehicle settings are not affected.
• 10165853Jul 3, 2014Electrical system. When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console.
• 10167490Mar 24, 2014Electrical system. Engine diagnosis warning lamp (check engine light - CEL) lights up in instrument cluster. Fault codes relating to combustion misfiring are logged in the fault memory of the engine control unit. In rare cases the engine may be in a limp-home mode. Otherwise there are no other engine performance issues.
• 10167487Mar 21, 2014Fuel system, Electrical system. Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-pressure pump housing.
• 10167500Mar 20, 2014Suspension. Thumping/rattling/clattering noises from area of rear axle. Primarily, and sometimes only, heard by rear-seat passengers.
• 10167499Mar 17, 2014Suspension. The vehicle drops at the front axle on one or both sides by more than 2 cm overnight.
• 10167528Mar 4, 2014Visibility (wipers, defrost, mirrors). The outside mirror jolts when retracting/extending and makes a grinding noise.
• 10167523Mar 4, 2014Visibility (wipers, defrost, mirrors). Rear door quarter window roller blind fails to extend.
• 10167522Mar 4, 2014Body and structure. Gap between cap and outside door handle is wedge shaped on driver door
• 10167520Mar 4, 2014Body and structure. Wind noises at the front door above 70 MPH.
• 10167524Feb 27, 2014Equipment. Sound system: Intermittent loss of sound after engine start

← All problems reported for the 2019 Mercedes-Benz S560