2019 Mercedes-Benz S560 Problems
- Complaints
- 5filed with NHTSA
- Median mileage
- 5,650miles, 4 complaints with mileage
- Recalls
- 10campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 21 mpgcombined, 4.0L 8-cyl FWD · 17 city / 27 hwy
Sources: NHTSA records for the 2019 Mercedes-Benz S560 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2019 Mercedes-Benz S560. The part named most often is other or unknown, with 3 complaints (60% of the total), followed by steering (2) and engine (1). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 5,650 miles. NHTSA lists 10 recall campaigns and 62 technical service bulletins for this model year. Other or unknown complaints overlap with 2 technical service bulletins filed under the same part. Steering complaints overlap with 1 recall campaign covering the steering assist and 3 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown3 60%
- Steering2 40%
- Engine1 20%
- Fuel system1 20%
- Seat belts1 20%
- Suspension1 20%
Example complaints
Other or unknown: “From day one delivery, car technology didn't work. A couple of months, more problems began: odd security warnings - car wouldn't let me put into park, nor neutral, nor reverse. This occurred 3 times, setting still, in 3 rural locations. Instead the shifter operated the central navigation map directions! Two dealers couldn't fix. Investigation into history, the car had undisclosed damage to the steering column shifter. Parts were replaced before being titled to me. Mercedes refused to assist. At my expense I had car towed to the dealer who worked on the column shifter replacement. …”
NHTSA complaint #11398700, filed 2021-03, 2,300 milesSteering: “The steering shifter would not change the car into park nor new ram, from drive. Aff'l, the shifter instead began operating the navigation map cursor. The vehicle was stationary each of the 3 times it happened in one day.”
NHTSA complaint #11405136, filed 2021-03, 1,425 milesEngine: “The contact owns a 2019 Mercedes-Benz S560. The contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal as the battery auxiliary warning message would appear on instrument panel. The contact had initially taken the vehicle to a dealer where they stated that water in the fuel tank had caused the failure; the fuel was drained and replaced with the gasoline at the dealer. The failure persisted and the vehicle was taken back to the dealer. …”
NHTSA complaint #11428409, filed 2021-08, 15,000 milesMileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,300 and 9,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2019 Mercedes-Benz S560 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| S560 FWD | 4.0L 8-cyl | 9-speed automatic | 17 | 27 | 21 | $3,900 |
| S560 Convertible FWD | 4.0L 8-cyl | 9-speed automatic | 17 | 26 | 20 | $4,100 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 22V365000May 20, 2022Communication › Auto crash notificationCovers: Mercedes-Benz S560 2019–2020, GLS 450 2017–2021, C300 2017–2021 +48 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's…
- 21V197000Mar 19, 2021Structure › Body › Roof and pillarsCovers: Mercedes-Benz S560 2018–2019, AMG S63 2014–2020, CLA250 2014–2019 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300…
- 21V072000Feb 12, 2021Communication › Auto crash notificationCovers: Mercedes-Benz S560 2018–2019, GLC 300 2017–2021, GLA 250 2017–2021 +17 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400…
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz S560 2018–2021, C300 2016–2021, CLA250 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
- 20V449000Jul 31, 2020Electrical system › SoftwareCovers: Mercedes-Benz S560 2018–2019, E300 2017–2019, E400 2018 +4 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in…
- 20V173000Mar 20, 2020EngineCovers: Mercedes-Benz S560 2018–2019, Mercedes-Maybach S 560 4MATIC 2018–2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.
See all 10 recalls for the 2019 Mercedes-Benz S560 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 62 on record; the latest 10 are shown.
- 10231032Jan 5, 2023Electrical system, Latches, locks and linkages. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As…
- 10219247Aug 11, 2022Fuel system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2028-2021 S-Class, S-Class Coupe/Cabriolet (217 and 222 platforms)…
- 10213055May 26, 2022Seats. Complaint Creaking noise from side bolster when load applied to seat cushion of front seats. Cause Soiling to the replacement fabric of the seat cushion cover means that friction on the seat side…
- 10209877Mar 31, 2022Electrical system. Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module…
- 10207198Jan 27, 2022Electrical system. Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not…
- 10207199Jan 9, 2022Electrical system. Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low…
- 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 â Boost Pressure is Too High"" "
- 10205803Aug 27, 2021Equipment. The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list…
- 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
- 10199471Jul 16, 2021Engine cooling, Equipment. Launch NCU - 2021070009 MY19 217 Perform SCN coding in engine control unit
Other model years of the Mercedes-Benz S560
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 5 | 5,650 | 10 | — | 21 | — | Not enough data |
| 2018 | 13 | 20,000 | 10 | — | 21 | — | Not enough data |
All Mercedes-Benz S560 model years
Frequently asked questions
How many NHTSA complaints does the 2019 Mercedes-Benz S560 have?
NHTSA recorded 5 consumer complaints for the 2019 Mercedes-Benz S560 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2019 Mercedes-Benz S560 is reported most often?
Other or unknown is named most often, in 3 complaints (60% of the total), followed by steering with 2.
Has the 2019 Mercedes-Benz S560 been recalled?
NHTSA lists 10 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2019 Mercedes-Benz S560 get?
The EPA rates the 2019 Mercedes-Benz S560 (S560, 4.0L 8-cyl) at 21 mpg combined, 17 city and 27 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2019 Mercedes-Benz S560 reported?
Among the 4 complaints that include a mileage, the median is 5,650 miles and the middle half falls between 2,300 and 9,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.