2018 Mercedes-Benz S560 Problems
- Complaints
- 13filed with NHTSA
- Median mileage
- 20,000miles, 7 complaints with mileage
- Recalls
- 10campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 21 mpgcombined, 4.0L 8-cyl FWD · 17 city / 27 hwy
Sources: NHTSA records for the 2018 Mercedes-Benz S560 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 13 consumer complaints for the 2018 Mercedes-Benz S560. The part named most often is engine, with 3 complaints (23% of the total), followed by brakes (2) and fuel system (2). 7 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 20,000 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 10 recall campaigns and 57 technical service bulletins for this model year. Engine complaints overlap with 1 recall campaign and 2 technical service bulletins filed under the same part. Brakes complaints overlap with 1 recall campaign covering the pads and 1 technical service bulletin filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine3 23%
- Brakes2 15%
- Fuel system2 15%
- Other or unknown2 15%
- Steering2 15%
- Electrical system1 7.7%
- Suspension1 7.7%
- Wheels1 7.7%
Example complaints
Engine: “Walk Home Condition -I purchased a 2018 CPO Mercedes-Benz S560 on 8/20/21 from Knauz Continental Autos in Lake Bluff, IL. On 9/25/2, at approx noon, I was driving the vehicle and the engine light came on, the throttle/engine felt sluggish and not responsive. The engine felt very out of balance shaking the entire care when the gas pedal was pressed. 5 mins later in heavy traffic, I stopped at a light, the engine started violently shaking and stalled. I shut the car off and tried to start it over a 5 min period. I was able to limp the vehicle to a local Mercedes dealership (Bloomfield, MI). …”
NHTSA complaint #11435904, filed 2021-10Brakes: “The front rotors seem to retain brake dust just on the insides of the rotors. The outsides are very clean and shiny but on the other side of the rotor (interior) becomes very coarse causing vibrations in steering. Keep in mind that the interior is protected by the brake shield which must be causing heat not to be dissipated thereby fostering brake dust to amass. Such vibrations will alarm drivers to panic and cause accidents.”
NHTSA complaint #11405399, filed 2021-03, 20,000 milesFuel system: “When the car is lifted in the front (to change both tires) there is a strong odor of fuel coming from the rear of the car when walking around the back. The tank was 50%full and this occurs whenever the car is lifted in the front.”
NHTSA complaint #11405395, filed 2021-03, 20,000 milesOther or unknown: “Recall # 21V058 The above Safety recall has not been cleared via dealer. (Two visits). I mentioned to dealer and they claim that it gets resolved over the air . If so, then why hasn't it been resolved.”
NHTSA complaint #11420617, filed 2021-06Mileage when problems were reported
100% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 20,000 and 21,436 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2018 Mercedes-Benz S560 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| S560 FWD | 4.0L 8-cyl | 9-speed automatic | 17 | 27 | 21 | $3,900 |
| S560 Convertible FWD | 4.0L 8-cyl | 9-speed automatic | 17 | 26 | 20 | $4,100 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V197000Mar 19, 2021Structure › Body › Roof and pillarsCovers: Mercedes-Benz S560 2018–2019, AMG S63 2014–2020, CLA250 2014–2019 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300…
- 21V072000Feb 12, 2021Communication › Auto crash notificationCovers: Mercedes-Benz S560 2018–2019, GLC 300 2017–2021, GLA 250 2017–2021 +17 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400…
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz S560 2018–2021, C300 2016–2021, CLA250 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
- 20V449000Jul 31, 2020Electrical system › SoftwareCovers: Mercedes-Benz S560 2018–2019, E300 2017–2019, E400 2018 +4 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in…
- 20V173000Mar 20, 2020EngineCovers: Mercedes-Benz S560 2018–2019, Mercedes-Maybach S 560 4MATIC 2018–2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.
- 19V915000Dec 20, 2019Service brakes, hydraulic › Foundation components › Disc › PadsCovers: Mercedes-Benz S560 2018, S 450 2018
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 S560 and S450 vehicles. These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle.
See all 10 recalls for the 2018 Mercedes-Benz S560 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 57 on record; the latest 10 are shown.
- 10219247Aug 11, 2022Fuel system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2028-2021 S-Class, S-Class Coupe/Cabriolet (217 and 222 platforms)…
- 10213055May 26, 2022Seats. Complaint Creaking noise from side bolster when load applied to seat cushion of front seats. Cause Soiling to the replacement fabric of the seat cushion cover means that friction on the seat side…
- 10209877Mar 31, 2022Electrical system. Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module…
- 10207198Jan 27, 2022Electrical system. Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not…
- 10207199Jan 9, 2022Electrical system. Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low…
- 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 â Boost Pressure is Too High"" "
- 10205803Aug 27, 2021Equipment. The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list…
- 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
- 10202531Jun 16, 2021Interior lighting. Touch pad: Search lighting does not dim or does not turn on.
- 10186141Dec 10, 2020Electrical system. NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
Other model years of the Mercedes-Benz S560
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 5 | 5,650 | 10 | — | 21 | — | Not enough data |
| 2018 | 13 | 20,000 | 10 | — | 21 | — | Not enough data |
All Mercedes-Benz S560 model years
Frequently asked questions
How many NHTSA complaints does the 2018 Mercedes-Benz S560 have?
NHTSA recorded 13 consumer complaints for the 2018 Mercedes-Benz S560 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2018 Mercedes-Benz S560 is reported most often?
Engine is named most often, in 3 complaints (23% of the total), followed by brakes with 2.
Has the 2018 Mercedes-Benz S560 been recalled?
NHTSA lists 10 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2018 Mercedes-Benz S560 get?
The EPA rates the 2018 Mercedes-Benz S560 (S560, 4.0L 8-cyl) at 21 mpg combined, 17 city and 27 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2018 Mercedes-Benz S560 reported?
Among the 7 complaints that include a mileage, the median is 20,000 miles and the middle half falls between 20,000 and 21,436 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.