Mercedes-Benz S560 Problems by Model Year
NHTSA recorded 18 consumer complaints across the 2 model years of the Mercedes-Benz S560 (2018–2019) that have at least 5 complaints. 2018 has the most, with 13. Across all years, the part named most often is other or unknown (5 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All S560 model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2019 | 5 | 5,650 | 10 | 62 | — | Not enough data |
| 2018 | 13 | 20,000 | 10 | 57 | — | Not enough data |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Other or unknown5 23%
- Steering4 18%
- Engine4 18%
- Fuel system3 14%
- Suspension2 9.1%
- Brakes2 9.1%
- Wheels1 4.5%
- Visibility (wipers, defrost, mirrors)1 4.5%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2018: “On the morning of march 8th, my vehicle was sitting in my driveway and I started it. I received a low tire pressure warning from the front left tire. I added air for several days and then on march 13th took the vehicle to a local americas tires for repair. The shop told me the tire was fine, the rim had developed a hairline crack. I took the vehicle to mercedes benz and without even looking at the rim, they said this was not a defect, but that I must have damaged the rim and although the vehicle is under warranty, they would not repair it. …”
NHTSA complaint #11405073, filed 2021-03, 38,560 miles2019: “From day one delivery, car technology didn't work. A couple of months, more problems began: odd security warnings - car wouldn't let me put into park, nor neutral, nor reverse. This occurred 3 times, setting still, in 3 rural locations. Instead the shifter operated the central navigation map directions! Two dealers couldn't fix. Investigation into history, the car had undisclosed damage to the steering column shifter. Parts were replaced before being titled to me. Mercedes refused to assist. At my expense I had car towed to the dealer who worked on the column shifter replacement. …”
NHTSA complaint #11398700, filed 2021-03, 2,300 milesOther Mercedes-Benz models
3,965 complaintsMercedes-Benz E350
2,215 complaintsMercedes-Benz E320
1,164 complaintsMercedes-Benz ML350
952 complaintsMercedes-Benz GLK350
901 complaintsMercedes-Benz ML320
740 complaintsMercedes-Benz C250
725 complaintsMercedes-Benz GLC 300
659 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology