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Engine coolingPart report

2002 Mercury Grand Marquis Engine cooling Problems

Complaints
10about this part
Share
13%of 78 total for the year
Median mileage
73,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the engine cooling of the 2002 Mercury Grand Marquis, 13% of the 78 complaints for this model year. Where a mileage was given, the median is 73,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was leaving a shopping center parking lot when I started the car up and everything was okay. I shifted the car into reverse and immediately the engine started to race extremely fast causing the car to move backwards with my foot still on the brake. I tried to turn off the ignition, but I was too close to the car behind me and I hit it. I was moving about 10 to 20 miles per hour with my foot on the brake which failed to stop the vehicle. After the accident, the car ran okay. I took the car to the south hills lincoln dealership where it had been purchased. …”

NHTSA complaint #10400456, filed 2011-05, 27,100 miles

“The contact owns a 2002 Mercury Grand Marquis. While driving 35 MPH the vehicle shut off. The check engine, battery, and track warning lights illuminated. The contact stated that she had to wait an hour to restart the vehicle. As of august 8, 2007, the dealer has not repaired the vehicle. The current and failure mileages were 73,000.”

NHTSA complaint #10198859, filed 2007-08, 73,000 miles

“The gears tended to pop, making the vehicle jump forward, as well the engine leaking oil, and increasing the chance of the vehicle to overheat. Taken to dealer for repairs 4 times, but the problem recurred. Consumer was informed that a new engine was needed, but it will be at consumer's expense.”

NHTSA complaint #10107196, filed 2005-01

“The cars exhibits problem described in bulletin 15415 sb630431. Dealer claimed it was exhaust vibration. They realigned the exhaust. This did nothing to correct. The dealer claims it must be the way I drive since all the others on the lot are just like.”

NHTSA complaint #763377, filed 2002-06

“The contact owns a 2002 Mercury Grand Marquis. The contact stated that there was a premature failure in which there was an internal crack on the intake manifold, which caused water intrusion that affected other components. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.”

NHTSA complaint #10946464, filed 2017-01

Related service bulletins

Engine cooling: other model years

YearComplaintsShare of year
201014%
200856%
200733%
200621%
200592%
2004103%
2003134%
20021013%
20012013%
20001710%
19992616%
19982618%
199712439%
19968536%
199584%
19941510%
199375%
1992197%
19911012%
199035%
1989610%
1988710%
1987512%
1986419%
1985314%
1984533%

Other parts of the 2002 Mercury Grand Marquis

Vehicle speed control
17 complaints
Suspension
11 complaints
Electrical system
10 complaints
Steering
9 complaints
Seat belts
7 complaints
Tires
7 complaints
Brakes
6 complaints
Exterior lighting
6 complaints
Fuel system
4 complaints
Air bags
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Engine
2 complaints

← All problems reported for the 2002 Mercury Grand Marquis

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology