2002 Mercury Grand Marquis Seat belts Problems
- Complaints
- 7about this part
- Share
- 9%of 78 total for the year
- Median mileage
- 97,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the seat belts of the 2002 Mercury Grand Marquis, 9% of the 78 complaints for this model year. Where a mileage was given, the median is 97,500 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The seat belts will not stay attached. You can put them on and they appear to be locked in and you can pull on them to see if they are attached and they appear to attach but then while just sitting, they may pop-off you and become disengaged leaving you without your seat belt on you. This can occur if the car is in motion or if it is standing still. Sometimes it will even pop-off right after you put it in the buckle. They are faulty. We called ford and they will not do anything to repair or recall it. …”
NHTSA complaint #10970729, filed 2017-04, 140,000 miles“The consumer stated the front end of the vehicle was lower than normal which caused damage to the front end when parking. The dealership provided a temporary fix by putting shims under the front end. While driving at 15 MPH in the rain, the vehicle suddenly lost power steering. The consumer had to use excessive force to steer. This resulted in injuries to the consumers arm. This failure was due to the tensioner pulley falling off. The parts were replaced. The driver side seat belt plate failed to lock in the buckle. The dealership replaced the entire seat belt assembly. …”
NHTSA complaint #10055734, filed 2004-03, 8,000 miles“Both back seat belts don't retract as they should, the test was done when vehicle is stopped but I checked my other grandmarquis of 1997, it has the same issue. I also took it a mechanic and they checked two different but ford crown victoria, it snowed the same issue. All vehicles were stationary during test. Is there any safety test I can perform to make sure they work or recall on this vehicle.”
NHTSA complaint #10899622, filed 2016-08“The contact owns a 2002 Mercury Grand Marquis. The contact stated that after securely latching the seat belt, the driver's side front and passenger's side front seat belt buckles unintendedly unlatched. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 01V227001 (Seat Belts). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The approximate failure mileage was 100,000.”
NHTSA complaint #11626373, filed 2024-11, 100,000 milesRelated service bulletins
- 10014138Jun 7, 2005Safety belt retraction speed.
Seat belts: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2011 | 1 | 11% |
| 2010 | 1 | 4% |
| 2009 | 1 | 4% |
| 2008 | 3 | 4% |
| 2007 | 3 | 3% |
| 2006 | 22 | 15% |
| 2005 | 36 | 7% |
| 2003 | 5 | 1% |
| 2002 | 7 | 9% |
| 2001 | 23 | 15% |
| 2000 | 9 | 6% |
| 1999 | 7 | 4% |
| 1998 | 3 | 2% |
| 1997 | 6 | 2% |
| 1996 | 5 | 2% |
| 1995 | 4 | 2% |
| 1994 | 1 | 1% |
| 1993 | 1 | 1% |
| 1992 | 1 | 0% |
| 1989 | 1 | 2% |
| 1988 | 4 | 5% |
| 1987 | 6 | 14% |
Other parts of the 2002 Mercury Grand Marquis
17 complaintsSuspension
11 complaintsElectrical system
10 complaintsEngine cooling
10 complaintsSteering
9 complaintsTires
7 complaintsBrakes
6 complaintsExterior lighting
6 complaintsFuel system
4 complaintsAir bags
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsEngine
2 complaints
← All problems reported for the 2002 Mercury Grand Marquis
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology