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Air bagsPart report

2004 Mercury Grand Marquis Air bags Problems

Complaints
6about this part
Share
2%of 348 total for the year
Median mileage
65,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the air bags of the 2004 Mercury Grand Marquis, 2% of the 348 complaints for this model year. Where a mileage was given, the median is 65,000 miles. 4 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have had more problems with my 2004 Grand Marquis, the lights don't work, headlights go off while driving at night, airbags don't work, electrical, seats, steering, brakes, all of the electrical, catalytic convertor keeps going out, also engine problems, among many other things. I was in an accident, where my steering didn't work properly and I was hit by someone, not my fault, but my car ended up spinning so bad that I hit my head off of the steering and received injuries,,party in other car was not injured. …”

NHTSA complaint #11005342, filed 2017-07, 62,000 miles

“On december 23, 2015 I was driving my 2004 Mercury Grand Marquis through an intersection in harris county, texas. I had just received a green light and was proceeding to make a left turn when my vehicle was hit by another vehicle in the driver's side front. The damage to my vehicle was severe. The at fault driver's insurance company declared my vehicle a total loss. My vehicle's air bags did not deploy. I was wearing my seat and shoulder belts at the time of the collision. I was examined at a nearby emergency room. …”

NHTSA complaint #10821877, filed 2016-01, 65,000 miles

“My wife was driving our 2004 Mercury Grand Marquis (pre-certified, bought off the showroom floor august 2004); our three teenage foster care children and I were passengers. Our marquis entered the parking lot of convenience store so that we could install air in left front tire. We did a u-turn in parking lot to proceed to air compressor. With her right foot on brake pedal, my wife steered the car through the u-turn, heading toward air compressor. Suddenly, without any warning, the car accelerated uncontrollably. …”

NHTSA complaint #10131514, filed 2005-08, 27,800 miles

“Takata recall: the contact owns a 2004 Mercury Grand Marquis. The contact stated that there was a sudden loss of power steering ability, which randomly progressed without warning. The contact stated that when the steering wheel was turned left or right, the contact had to apply force to prevent the steering wheel from going straight several times. In addition, the air bag warning light randomly flashed. The vehicle was to be taken to a dealer for inspection and diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.”

NHTSA complaint #10790706, filed 2015-11, 150,000 miles

“The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an unknown speed, she fell asleep. The vehicle crashed into a telephone pole. The contact sustained two black eyes as a result. The air bags did not deploy. The vehicle was destroyed. The contact was unsure if the manufacturer had not been notified. The failure mileage was approximately 85,000.”

NHTSA complaint #10365131, filed 2010-11, 85,000 miles

Air bags: other model years

YearComplaintsShare of year
2011111%
201028%
200914%
200834%
200766%
20063726%
20056714%
200462%
2003113%
200234%
20011912%
200064%
199953%
199843%
199721%
199663%
1995106%
1994117%
199364%
1992145%
19911113%
1990916%

Other parts of the 2004 Mercury Grand Marquis

Exterior lighting
207 complaints
Steering
65 complaints
Electrical system
40 complaints
Vehicle speed control
23 complaints
Visibility (wipers, defrost, mirrors)
11 complaints
Engine cooling
10 complaints
Transmission and drivetrain
9 complaints
Body and structure
8 complaints
Brakes
7 complaints
Fuel system
6 complaints
Interior lighting
6 complaints
Tires
5 complaints

← All problems reported for the 2004 Mercury Grand Marquis

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology