2010 Mercury Grand Marquis Steering Problems
- Complaints
- 6about this part
- Share
- 24%of 25 total for the year
- Median mileage
- 48,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the steering of the 2010 Mercury Grand Marquis, 24% of the 25 complaints for this model year. Where a mileage was given, the median is 48,000 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The road was dry and bare. I felt a right rear skid (? Black ice ). I tried to turn steering wheel to correct the skid and it was locked. It jerked out of my hands, the engine roared and the car flew to the left across the road into a large tree. I had no control over the steering wheel. On impact of the tree, there was no balloon with air bag deployment, only pungent fumes and white flecks. The car was towed and totaled.”
NHTSA complaint #10725032, filed 2015-06, 36,000 miles“On 11/14/18 I received a regional program 13r01 letter concerning my vehicle. It indicates in states where heavy road salt is used, severe corrosion of the joints on the lower intermediate steering shaft can result in a steering column separation, leading to a loss of steering control, increasing the risk of a crash (see attachment). On 11/14/18 I visited a ford dealer for inspection, and they were unwilling to perform the necessary repairs listed in the letter (see attachment). On 11/15/18 I phoned ford motor company customer relation center at listed in the letter. …”
NHTSA complaint #11151733, filed 2018-11, 67,488 miles“the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash”
NHTSA complaint #11695076, filed 2025-10“The contact owns a 2010 Mercury Grand Marquis. While driving at an unknown speed, the steering wheel became difficult to turn. The dealer replaced the power steering rack. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 28,546. Updated 11/21/14 updated 5/6/2015”
NHTSA complaint #10641950, filed 2014-10, 28,546 miles“The contact owns a 2010 Mercury marquis. The contact stated that she attempted to have the vehicle repaired for NHTSA recall campaign number:13v385000. The contact was advised that the parts were not available as a result the repair could not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. There are no failures at this time.”
NHTSA complaint #10578813, filed 2014-04, 60,000 milesRelated recalls
- 14V704000Nov 5, 2014Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004…Covers: Mercury Grand Marquis 2005–2011, Ford Crown Victoria 2005–2011, Lincoln Town CAR 2005–2011
- 13V385000Aug 29, 2013Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car…Covers: Mercury Grand Marquis 2005–2011, Ford Crown Victoria 2005–2011, Lincoln Town CAR 2005–2011
Related service bulletins
- 10205037Apr 21, 2016Inpected or repaired under 13R01 - Requests for recall service action under 13S08
- 10183773Apr 21, 2016For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in…
- 10054924Sep 16, 2014Ford: the lower intermediate steering shaft, has corrosion of swing link joints, combined with collapsed upper intermediate steering shaft, resulting in steering column…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2011 | 2 | 22% |
| 2010 | 6 | 24% |
| 2009 | 5 | 19% |
| 2008 | 23 | 29% |
| 2007 | 9 | 9% |
| 2006 | 13 | 9% |
| 2005 | 20 | 4% |
| 2004 | 65 | 19% |
| 2003 | 28 | 8% |
| 2002 | 9 | 12% |
| 2001 | 11 | 7% |
| 2000 | 18 | 11% |
| 1999 | 16 | 10% |
| 1998 | 17 | 12% |
| 1997 | 22 | 7% |
| 1996 | 21 | 9% |
| 1995 | 24 | 13% |
| 1994 | 10 | 6% |
| 1993 | 18 | 13% |
| 1992 | 9 | 4% |
| 1991 | 1 | 1% |
| 1989 | 1 | 2% |
| 1988 | 3 | 4% |
| 1987 | 1 | 2% |
| 1986 | 1 | 5% |
Other parts of the 2010 Mercury Grand Marquis
5 complaintsElectrical system
3 complaintsVehicle speed control
3 complaintsAir bags
2 complaintsBrakes
2 complaintsEquipment
2 complaintsExterior lighting
2 complaintsTransmission and drivetrain
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsEngine
1 complaintsEngine cooling
1 complaintsFuel system
1 complaints
← All problems reported for the 2010 Mercury Grand Marquis
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology