2002 Mercury Mountaineer Suspension Problems
- Complaints
- 36about this part
- Share
- 10%of 372 total for the year
- Median mileage
- 77,900miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 36 complaints about the suspension of the 2002 Mercury Mountaineer, 10% of the 372 complaints for this model year. Where a mileage was given, the median is 77,900 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving my 2002 Mercury Mountaineer I hit a bump on a small bridge and my rear drivers side coilspring snapped in half. Oddly about ten days later I was following a Mountaineer that hit a dip in the road and the same coilspring broke. I do not know the year of that Mountaineer though. To repair the coilspring is extremely expensive because it is dealer only 300.00 for the part and 135.00 to install it.”
NHTSA complaint #10266177, filed 2009-04, 91,000 miles“Normal driving lead to parts failure. Fortunately no accident occurred, however my mechanic stated that the wheel bearing failure was that severe that had I been traveling on a highway, the result could have been catastrophic. 2002 Mercury Mountaineer (ford explorer) with wheel bearing/hub failure on all 4 wheels at different mileage intervals. I researched this problem and found hundreds of owners with the same failures. Please research.”
NHTSA complaint #10237696, filed 2008-08, 55,000 miles“I had a flat tire at the left rear of the vehicle, when changing the tire I noticed the spring was broken in several pieces. I have to see of the dealer will replace it under warranty my vehicle has 90,000 miles.”
NHTSA complaint #10263574, filed 2009-03, 90,000 miles“While driving on a highway at about 65mph a loud bang was heard and my 2002 Mercury Mountaineer swerved to the right almost hitting another car. I thought I hit something on the road, but inspection revealed the right rear coil spring had snapped. Further inspection revealed the left side had also broken at some point. I researched the internet and found this to be a common problem. Here are two of the many links with owners expressing the same concerns. …”
NHTSA complaint #10199358, filed 2007-08, 68,000 miles“During brake inspection mechanic discovered both rear coil springs were broken at the same location on each coil spring. I have never used this vehicle for towing, off-road use, or heavy hauling. I firmly believe this is not normal wear and tear.”
NHTSA complaint #10157408, filed 2006-05, 75,800 milesRelated service bulletins
- 10018064Oct 7, 2005Noise from rear wheel hub bearings.
- 10016789Jan 1, 2005Rear axle noise repair.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2007 | 1 | 1% |
| 2006 | 1 | 1% |
| 2005 | 1 | 1% |
| 2004 | 6 | 3% |
| 2003 | 10 | 7% |
| 2002 | 36 | 10% |
| 2001 | 4 | 18% |
| 2000 | 6 | 5% |
| 1999 | 4 | 3% |
| 1998 | 11 | 5% |
| 1997 | 15 | 5% |
Other parts of the 2002 Mercury Mountaineer
144 complaintsBody and structure
70 complaintsEngine cooling
33 complaintsVisibility (wipers, defrost, mirrors)
33 complaintsBrakes
23 complaintsSteering
23 complaintsAir bags
20 complaintsElectrical system
19 complaintsVehicle speed control
18 complaintsEquipment
13 complaintsFuel system
8 complaintsOther or unknown
8 complaints
← All problems reported for the 2002 Mercury Mountaineer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology