Skip to content
Electrical systemPart report

2002 Mercury Mountaineer Electrical system Problems

Complaints
19about this part
Share
5%of 372 total for the year
Median mileage
60,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 19 complaints about the electrical system of the 2002 Mercury Mountaineer, 5% of the 372 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My power will stay on for long periods of time also I'm having an acceleration problem when I drive I have to wait for it to go to about 25 mi till 26 for it to pick up any speed it takes a very long time for it to pick up any speed in the 1st place.”

NHTSA complaint #11002611, filed 2017-07, 25,000 miles

“I went to take my vehicle for emissions test and oil change and when I went to move the gear shift from park to drive, it just dangled in the air. I found this totally unbelievable!!!!!, needless to say, my key was stuck in the ignition due to it being stuck in park. I had to have it towed and steering column replaced. Then yesterday while having the brakes fixed and trying to have it test driven, the key was stuck in the ignition again and not able to move to the engine start position. …”

NHTSA complaint #10639005, filed 2014-09, 18,000 miles

“While driving to work one morning all I here was ding ding ding od/off started flashing . Sec later check transmission light came on now when I drive putting foot on the paddle to go it will idle up I release and it will shift n go. Aamco saying that I need a rebuilt tranny that's bs with all what I have been reading it's just a rip off I don't have $3500 to get this fix. Now seeing not once not twice so many complaints I read that people paid for 2 or more tranny for the vehicle's and nothing is been done about it. And the ford deals knows about it..... …”

NHTSA complaint #10715424, filed 2015-05, 167,000 miles

“I have a 2002 Mercury Mountaineer, same as the explorer. My od light started flashing and I had ford service center run the code, code 755 solenoid b, I had the ford service center replace it to the tune of $698 on march 5. I got the truck back march 5, 2009 at 12pm. March 6, 2009 8 am, same issue. I took it back to the service center and I'm told I need a new transmission. March 9, 2009 I took the truck to 2 separate shops, one of them being a veteran transmission repair shop. Same solenoid code 755 solenoid b. …”

NHTSA complaint #10261140, filed 2009-03, 147,000 miles

“Mountaineer started to make squeeling sound. I thought it was just the belt squeeling, so I took to local mechanic. Mechanic told me the bearing inside alternator was failing. Car was bought as is from citrus ford, ontario, ca. There was 30 day warranty, but incident didn't occur until after 30 days was up. Power train warranty was only 3yr. 36,000 mile. The car has less than 56000 miles when alternator bearing went bad. This cost me $256 for the part to be replaced, plus labor.”

NHTSA complaint #10108171, filed 2005-01, 54,500 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
201018%
2009117%
20083941%
20071620%
200698%
200556%
2004168%
2003117%
2002195%
20001915%
1999107%
1998219%
1997155%

Other parts of the 2002 Mercury Mountaineer

Transmission and drivetrain
144 complaints
Body and structure
70 complaints
Suspension
36 complaints
Engine cooling
33 complaints
Visibility (wipers, defrost, mirrors)
33 complaints
Brakes
23 complaints
Steering
23 complaints
Air bags
20 complaints
Vehicle speed control
18 complaints
Equipment
13 complaints
Fuel system
8 complaints
Other or unknown
8 complaints

← All problems reported for the 2002 Mercury Mountaineer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology