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Electrical systemPart report

2004 Mercury Mountaineer Electrical system Problems

Complaints
16about this part
Share
8%of 210 total for the year
Median mileage
82,700miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 16 complaints about the electrical system of the 2004 Mercury Mountaineer, 8% of the 210 complaints for this model year. Where a mileage was given, the median is 82,700 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While my 17 year old daughter was driving with the cruise control on in a 30 -40 MPH zone, several lights came on, the power steering went out, and the vehicle stalled. She was on a small 2 lane road, and there were no warnings prior to the occurrence. She was very scared, she turned on the hazard lights and called me immediately. The vehicle then restarted and she drove home. Today (jan. 5, 2016) the problem occurred again, fortunately in a slow speed zone again. She was able to restart the vehicle and continue driving. …”

NHTSA complaint #10818272, filed 2016-01, 135,000 miles

“Just purchased a 2004 Mercury Mountaineer today. Driving home, using cruise/speed control at around 30mph and driving on a slight decline, the vehicle shut down. All indicator lights went on, and I had to coast to the side of the road. I put vehicle in park and restarted it without problem. There were no indicator lights (check-engine, etc.) lit up. Immediately went to local ford dealership and they had no clue, especially since the computer did not have any codes indicating a problem.. I'm canceling the check and returning the vehicle tomorrow.”

NHTSA complaint #10368236, filed 2010-11, 85,400 miles

“I have a used 2004 Mercury Mountaineer I purchased in 12/2008 it had 53,000 miles. I have done all of the required maintenance oil changes,brake pads,fluid changes, and 60,000-mile service package. I have nothing but problems with the vehicle. The failures I have are as follows: 1. Front/rear brake pads,front/rear rotors,spark plugs,-defected parts 2. Battery 3. Tires-constant flats 4. Lug torque-driver front/rear 5. Hood shocks,tire pressure sensor light 6. Transmission fluid leak/ front pump seal leak 7. Noise at harmonic balancer 8. Roar noise and shakes at all speeds 9. …”

NHTSA complaint #10408434, filed 2011-06, 70,000 miles

“1. Paint coming off of roof and driver's door. 2. Rear passenger side and driver side power windows not working. 3. Cracks in plastic area of rear lift gate around wiper arm. 4. Almost lost control and potential accident on interstate when right rear wheel came loose.”

NHTSA complaint #11053938, filed 2017-12, 135,000 miles

“Engine stalls when activating cruise control which results in hazardous driving situation due to loss of power steering and brakes. Have to pull over to side of road, put the vehicle in park and restart. Starts every time. Has repeated 3 times. This is a serious flaw in the ford electrical computer design to result a failure mode that stalls the vehicle engine while under speed.”

NHTSA complaint #10493478, filed 2013-01, 130,629 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
201018%
2009117%
20083941%
20071620%
200698%
200556%
2004168%
2003117%
2002195%
20001915%
1999107%
1998219%
1997155%

Other parts of the 2004 Mercury Mountaineer

Body and structure
79 complaints
Transmission and drivetrain
64 complaints
Vehicle speed control
21 complaints
Air bags
12 complaints
Engine cooling
11 complaints
Other or unknown
9 complaints
Engine
8 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Suspension
6 complaints
Brakes
5 complaints
Steering
5 complaints
Latches, locks and linkages
4 complaints

← All problems reported for the 2004 Mercury Mountaineer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology