2004 Mercury Mountaineer Body and structure Problems
- Complaints
- 79about this part
- Share
- 38%of 210 total for the year
- Median mileage
- 69,449miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 79 complaints about the body and structure of the 2004 Mercury Mountaineer, 38% of the 210 complaints for this model year. Where a mileage was given, the median is 69,449 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Every time it rains, even just a sprinkle, water comes in from top of driver's side door/roof. It also comes in through the dome light and visor. My floorboard is flooded with water. I have tried to use a car cover and it does not work. I can not afford at this time to bring into a dealership. This problem is going to destroy this vehicle.”
NHTSA complaint #10668551, filed 2014-12, 120,000 miles“Was looking at my vehicle when I noticed the crack from the top to bottom of lift gate, next to Mercury emblem. No accident or collision, it was sitting in my driveway. After reading online there are numerous reports of the same exact occurrence on the lift gates of fords, Mercury and lincolns. Please issue a recall in fairness so that we may all have our vehicles repaired!”
NHTSA complaint #10583358, filed 2014-04, 72,000 miles“The hinge pin on the rear lift gate window on my 2004 Mercury Mountaineer snapped. Fortunately, the right side hinge held, preventing the entire window from falling to the ground. I did manage to get it closed despite the fact that the entire lift gate slipped downward from its proper position. This seems like a very dangerous defect, especially since the added stress could easily break the other hinge.”
NHTSA complaint #10510681, filed 2013-05, 89,700 miles“I own a 2004 Mercury Mountaineer has four thousand miles. The vehicle was storage in garage for four and half years. I started to use the vehicle on last fall of 2009. On september I see the tailgate developed a crack around the emblem and the rear glass. The heater is not working also. This is obvious manufacture defects!”
NHTSA complaint #10360395, filed 2010-10, 4,000 miles“Small crack started on rear hatch between wiper blade and Mercury logo, within 2 weeks crack wrapped around the logo and continued through the bottom of the panel. I contacted ford when the crack first occurred since then I have taken photos with my camera phone of other Mercury mountaineers with the same problem. I have a total of 14 photos so far.”
NHTSA complaint #10219937, filed 2008-03, 46,700 milesRelated service bulletins
- 10156863Feb 7, 2019Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without…
- 10155551Feb 7, 2019Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without…
- 10014183Dec 27, 2004Rattling noise - right front fender while driving.
- 10014165Dec 27, 2004Aluminum corrosion - service tip.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2010 | 1 | 8% |
| 2008 | 3 | 3% |
| 2007 | 5 | 6% |
| 2006 | 7 | 6% |
| 2005 | 26 | 32% |
| 2004 | 79 | 38% |
| 2003 | 59 | 39% |
| 2002 | 70 | 19% |
| 2001 | 3 | 14% |
| 2000 | 6 | 5% |
| 1999 | 4 | 3% |
| 1998 | 11 | 5% |
| 1997 | 9 | 3% |
Other parts of the 2004 Mercury Mountaineer
64 complaintsVehicle speed control
21 complaintsElectrical system
16 complaintsAir bags
12 complaintsEngine cooling
11 complaintsOther or unknown
9 complaintsEngine
8 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsSuspension
6 complaintsBrakes
5 complaintsSteering
5 complaintsLatches, locks and linkages
4 complaints
← All problems reported for the 2004 Mercury Mountaineer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology