2004 Mercury Mountaineer Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 7about this part
- Share
- 3%of 210 total for the year
- Median mileage
- 84,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the visibility of the 2004 Mercury Mountaineer, 3% of the 210 complaints for this model year. Where a mileage was given, the median is 84,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I own a 2004 Mercury Mountaineer. The hinges holding the rear winsdhield in place broke and my windshield fell out. I understand there was a recall on the ford explorer for the same issue but not for the Mercury Mountaineer. Since there are no recalls for my vehicle I am responsible for paying on the repairs and I feel this is a safety recall issue.”
NHTSA complaint #10321356, filed 2010-03, 84,000 miles“I took my children to daycare came home and parked in the driveway. I came back out two minutes later and there is glass all over. The back hatch window exploded, it looks like it got really hot as some of the plastic trim is melted.”
NHTSA complaint #10654107, filed 2014-11, 94,732 miles“Rear glass tail gate hatch hinge - the hinge pin was coming out through the pot metal casting. Every time I opened it wore a bit more. Hinge was twisted - glass hung down out of position. I was afraid it would fail on the road and injure a car behind me. I bought a new dealer hinge and installed it myself. Parts and service people at dealer neglected to tell me to disconnect the gas cylinders. With tailgate closed gas cylinders are not visible. I removed the bad hinge in preparation to install new. …”
NHTSA complaint #10537460, filed 2013-08, 141,500 miles“The contact owns a 2004 Mercury Mountaineer. The contact stated that while driving, there was a popping noise from the rear of the vehicle. Upon inspection, it was discovered that the rear lift gate window had suddenly shattered. The contact indicated that window was replaced but the failure reoccurred. After replacing the window a second time the contact recently discovered that the window panel and glass had crack. The cause of the failures were not determined. The manufacturer was notified of the failure. The failure mileage was 80,000.”
NHTSA complaint #10823895, filed 2016-02, 80,000 miles“The contact owns a 2004 Mercury Mountaineer. The contact stated that while attempting to change the wheel drive, the vehicle failed to utilize the forward wheel drive. In addition, the vehicle began exhibiting several failures simultaneously. The power steering assist failed, the gear shifter failed, and the transmission was causing the vehicle to jerk abnormally. Also, the power windows had become inoperable. The vehicle was taken to an independent mechanic for inspection. The contact was informed that the transfer case and transmission needed to be replaced. …”
NHTSA complaint #10552687, filed 2013-11, 83,000 milesRelated service bulletins
- 10013303Jan 24, 2005Rear power window(s) inoperative.
- 10016832Jan 1, 2005Backglass difficult to close and an intermittent door ajar lamp.
- 10014062Dec 13, 2004Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10011159Aug 9, 2004Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2008 | 3 | 3% |
| 2007 | 3 | 4% |
| 2006 | 1 | 1% |
| 2005 | 4 | 5% |
| 2004 | 7 | 3% |
| 2003 | 7 | 5% |
| 2002 | 33 | 9% |
| 2001 | 3 | 14% |
| 2000 | 4 | 3% |
| 1999 | 22 | 15% |
| 1998 | 9 | 4% |
| 1997 | 11 | 3% |
Other parts of the 2004 Mercury Mountaineer
79 complaintsTransmission and drivetrain
64 complaintsVehicle speed control
21 complaintsElectrical system
16 complaintsAir bags
12 complaintsEngine cooling
11 complaintsOther or unknown
9 complaintsEngine
8 complaintsSuspension
6 complaintsBrakes
5 complaintsSteering
5 complaintsLatches, locks and linkages
4 complaints
← All problems reported for the 2004 Mercury Mountaineer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology