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Latches, locks and linkagesPart report

2004 Mercury Mountaineer Latches, locks and linkages Problems

Complaints
4about this part
Share
2%of 210 total for the year
Median mileage
60,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the latches, locks and linkages of the 2004 Mercury Mountaineer, 2% of the 210 complaints for this model year. Where a mileage was given, the median is 60,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My wife was closing the rear window portion of the rear hatch and the 2 hinges snapped off and the whole window fell down to the bumper she had to get a chair to put under it so it didn't crash to the floor all this by herself trying to take the kids to school she could not go anywhere I think what it actually is the struts are bad and they are what caused the problem.”

NHTSA complaint #10244592, filed 2008-10, 61,845 miles

“2004 Mercury Mountaineer rear window panel cracked and hinges will not stay tight. Ford dealer said this is a common problem but ford will not repair if vehicle is not under warranty. Vehicle has 53,000 miles but I had dealer check vehicle while it was under warranty and they said all it needed was adjusting.”

NHTSA complaint #10248330, filed 2008-11, 52,000 miles

“The contact owns a 2004 Mercury Mountaineer. While lifting the rear lift gate, the hinge detached and caused the glass to fall from the vehicle. The contact's daughter attempted to catch the glass and her hand got caught between the glass and the bumper. The dealer stated that the hinges needed to be replaced. The current and failure mileages were 60,000.”

NHTSA complaint #10194738, filed 2007-06, 60,000 miles

Latches, locks and linkages: other model years

YearComplaintsShare of year
200442%
200364%
200262%
200129%
200032%
199921%
1998125%
199752%

Other parts of the 2004 Mercury Mountaineer

Body and structure
79 complaints
Transmission and drivetrain
64 complaints
Vehicle speed control
21 complaints
Electrical system
16 complaints
Air bags
12 complaints
Engine cooling
11 complaints
Other or unknown
9 complaints
Engine
8 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Suspension
6 complaints
Brakes
5 complaints
Steering
5 complaints

← All problems reported for the 2004 Mercury Mountaineer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology