2002 Mercury Mountaineer Equipment Problems
- Complaints
- 13about this part
- Share
- 3%of 372 total for the year
- Median mileage
- 89,188miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the equipment of the 2002 Mercury Mountaineer, 3% of the 372 complaints for this model year. Where a mileage was given, the median is 89,188 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Hit the remote control button to open the rear hatch for the 2002 Mercury Mountaineer. The rear hatch opened only halfway automatically, as it is suppose to open further I pushed it up, without unusual force and the entire rear window shattered, and the encasement that held it hit me in the head rather hard. It is now without a window. This is the second window replacement. The first rear window was replaced in 2004 when, during a cold snap here in ny it spidered into a crack but did not shatter. …”
NHTSA complaint #10370690, filed 2010-12, 155,000 miles“2002 jeep grand cherokee heater blend door failure no defroster heat complete system failure of blend doors broken had to repair myself because of extremely high cost for dealer repairs. This is a failure that will happen do to poor design of plastic parts and will happen to all vehicles of this year and type because of failure of plastic limit pin breakage poor design because.”
NHTSA complaint #10358928, filed 2010-10, 115,000 miles“Dt: the caller said vehicle stalled without warning several times. She stated that it did start back up. She took the vehicle to the dealer three times. Dealer said they fixed it each time. She sent manufacturer a letter on the problem and other problems. Also, the caller stated that she had the ignition switch replaced, and now when she takes it out of park something pops. Dealer will not do anything else to help her with the ignition switch. …”
NHTSA complaint #10136572, filed 2005-10, 36,000 miles“Major safety concern: 2002 Mercury Mountaineer awd, purchased with around 79000 miles, in 2007. A few days after purchase started shifting really hard into 3rd gear, called dealer and he said to have transmission fluid changed, changed that cost 100.00. Seemed to help some, now at 100,000 miles or so car will not go over 30mph. Driving vehicle in busy traffic and car only going up to 30 in a serious hazard. Ford needs to be held accountable for this. Too many 2002 are having exact same problem. …”
NHTSA complaint #10240579, filed 2008-09, 100,000 miles“Front end noise and vibration this is happening to a large number of ford SUV explorers and mountaineers. It is effecting the driving and shakes the steering wheel. The SUV springs are making a large noisy sound when turning and cant turn all the way in one direction. Truck just stops at a certain point.”
NHTSA complaint #10205169, filed 2007-10Related service bulletins
- 10156863Feb 7, 2019Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without…
- 10013060Oct 14, 2002Climate control a/c service tech tips.
- 10013078Oct 1, 2002High side pressure fluctuations on vehicles equipped with a fixed scroll a/c compressor.
Equipment: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2008 | 1 | 1% |
| 2006 | 2 | 2% |
| 2005 | 2 | 2% |
| 2004 | 3 | 1% |
| 2003 | 3 | 2% |
| 2002 | 13 | 3% |
| 2001 | 1 | 5% |
| 2000 | 6 | 5% |
| 1999 | 6 | 4% |
| 1998 | 6 | 3% |
| 1997 | 7 | 2% |
Other parts of the 2002 Mercury Mountaineer
144 complaintsBody and structure
70 complaintsSuspension
36 complaintsEngine cooling
33 complaintsVisibility (wipers, defrost, mirrors)
33 complaintsBrakes
23 complaintsSteering
23 complaintsAir bags
20 complaintsElectrical system
19 complaintsVehicle speed control
18 complaintsFuel system
8 complaintsOther or unknown
8 complaints
← All problems reported for the 2002 Mercury Mountaineer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology