1999 Mercury Mystique Other or unknown Problems

“After the car was about 5 years old the dashboard warped. It came up about 3 inches and covers about 10% of the windshield. It also will not hold the defroster deflector trim so it had to be removed. I have not heard from ford (Mercury)about this problem and feel it is their problem to repair and not an expense I should have to pay.”

“I have a 1999 Mercury Mystique that I purchased new. In apox. 2001, the dashboard came loose next to the windsheild and bowed up. The dash was replaced under warranty. Apox. 1 year later the dashboard did the same exact thing at which point the warrany was done, it still sits bowed up about 3 inches, thus impairing my vison while driving. I was recently told at my local ford dealer that ford knew of the problem, had a special kit to fix it and a program up to 2 years ago to repair the dashboard at no charge. …”

“I purchased a 1999 Mercury Mystique gs from premier lincoln-Mercury in collinsville, il in april 2000. Last week I noticed that the dashboard was beginning to warp. The problem has grown steadily in the past several days, and the dash is now so warped that the front defroster ventplate popped off the dash. I know that ford offered free repair or replacement from august 2001 through august 2002 pursuant to owner notification program 01b78. However, the terms of the program made it clear that no repair or replacement would be effected unless the problem was evident. …”

“In august 2001, I recieved a letter from Mercury/ford motor stating the cover on your instrument panel may warp . I immediately called the dealer and made an appointment to have the car checked on 09/22/2001. I have the letter that was sent to me and the invoice from the dealer stating no warpage checked ok at this time . I was advised by joseph capezzuto to keep the letter for future if needed. In the middle of september 2002 I noticed that the black plastic piece was loose on one side. I pushed it in to place several times. …”

“Entire dashboard has lifted up at the window/ vent and runs the entire length of the dashboard. Problem started directly under the front windshield but has progressed at a very quick rate. This has become a severe safety issue because it blocks part of my view while driving and is closely connected to the passenger airbag. The heater/air conditioner/vent on the dashboard does not work properly because of the severe curl. We are very concerned about the safety of the airbags and if they would deploy properly if at all in their location and condition. …”