1999 Mercury Mystique Body and structure Problems

“My 1999 Mercury mystiques dash board has completely warped. It has rendered the defroster useless. I was not informed of any recall for the defect. I now understand that the lincoln/Mercury company did acknowledge a defect in the dashboards. What remedy can I expect ?”

“I was driving along when I could smell my car getting hot, so I pulled over and sure enough it was overheating, but did not show inside on the dashboard, so I had it checked and the plastic housing around the thermostat was cracked in 3 places, so I say fix it ,they said it would be 450.00, ok no problem, then they called back and said that the housing was welded to the manifold and that I would have to replace all for 1200.00 and that the housing wasn't made of plastic anymore because of this problem. I think this should be a recall and fixed for free.”

“1. Dash warp causes visibility problems, defroster malfunction, loose trim. I drove over a seam in the roadway at an overpass (small bump) & the vent trim popped loose. This is simply an aging issue as there was no unusual event. My car is a 1999 Mercury Mystique, but this issue is also prevalent on the ford 1999 & 2000 contour, and some 1998 models with the newer style dash. 2. The trim popped loose from the dash while commuting on I-95 to work. The vent trim came to rest in front of the air bag & on my arms as I drove, but fortunately did not cause an accident. 3. …”

“The dashboard next to the windshield is curled up so as to obstruct my vision and cause defroster vents to not work properly. The black plastic vent is laying there loose and rattling against the inside of my windshield. I am concerned as to whether this will effect my air bag function if I were in an accident. I was told by my dealer that there was a recall,but it had expired, and they couldn't help me unless I wanted to pay about 350-400 dollars for a kit to possibly remedy the situation. The problem did not manifest itself until after the recall was over. …”

“I have a 1999 Mercury Mystique. I replaced my dashboard due to warpage under my one year warranty. I received a recall for the dashboard after the original had been replaced. This past summer my dashboard started to warp again. I contacted hunt ford in la plata md, but was told that there was nothing they could do about it since the warranty had expired. I am currently experiencing an increase in the warping. The portion of the dash that holds the vent is curling outward, and the dash is rising up. I very concerned about how far up the windshield that the dash will rise. …”