1999 Mercury Villager Brakes Problems

“I sent this letter to the ford motor company. No reply yet. I also have copies of the work that was done to the van. I hope you can help. Thank you very much. On thursday may 3, 2007 we were driving, with my wife being the driver, north on u.s. 441 in florida. As we passed a truck we heard a growling noise. It was our van. I-75 the traffic was stopped up from an accident so we took a parallel road to the north. The van was still growling. When we got to u.s. 27 I told her we had better find a Mercury dealer and see what the problem was. …”

“While driving at various speeds the consumer would hear a loud noise coming from the brakes. When brake pedal was depressed it would go to the floor and there would be extended stopping distance. Different brake components have been replaced several times but the brakes continue to fail. The windshield molding flapped while driving. The driver's front door rattled while driving. The dealer lubed the window tracks.”

“We own a '1999 Mercury Villager van. The brakes have had extensive repairs twice ,and now must be replaced again after only 13,000 miles. Secondly, the accelerator sticks. It has been repaired once and requires repair again. (first time under warranty. This time at a cost of approx. $460.) the repairmen at the dealership claim the device used to prevent sludge from accumulating on the accelerator line tends to warp due to heat exposure allowing sludge to accumulate on the line and causing the accelerator to stick. …”

“Applied brakes on freeway which was dry at the time; caused me to slide spin out, and slide backwards across three lanes of traffic. Could have resulted in a fatal accident. I did not jam on my brakes. Two days later, I am getting severe vibration and the rear brakes are very hot, rims very warm to touch and smell from passenger rear wheel. Mechanics can not see anything wrong. Something is very wrong to cause rear brakes to heat up like that. Did not have parking brake on! I was driving for 1/2 hour before the vibration started. …”

“Sitting at stop sign when loud pop occurred-car started rolling; brake pedal went to floor without any result-used parking brake to stop & avoid turning car-released brake to roll out of intersection-again pedal went to floor without result-again used emerg. …”