2020 Mitsubishi Outlander Problems
Compared with other Mitsubishi Outlander years
Fewer complaints than typical for this model
25/100 0.6× a typical year · 50 = typical
- Complaint rate is 0.6× that of a typical Mitsubishi Outlander year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 8 of its 32 complaints were filed by the end of 2022.
- Most reported part: Electrical system (12 complaints, median 67,850 mi).
- 3 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 32filed with NHTSA
- Median mileage
- 66,000miles, 10 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 4–5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 27 mpgcombined, 2.4L 4-cyl FWD · 25 city / 30 hwy
Sources: NHTSA records for the 2020 Mitsubishi Outlander (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 32 consumer complaints for the 2020 Mitsubishi Outlander. The part named most often is electrical system, with 12 complaints (38% of the total), followed by other or unknown (8) and forward collision avoidance (7). 10 of the complaints include a mileage, and 40% of those were filed for vehicles with under 50,000 miles; the median is 66,000 miles. Of all complaints, 5 involved a crash, 7 an injury, according to the filers. NHTSA lists 3 recall campaigns and 96 technical service bulletins for this model year. Electrical system complaints overlap with 29 technical service bulletins filed under the same part. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part. Compared with the other 13 Mitsubishi Outlander model years that have at least 25 complaints and are old enough to compare, this one scores 25 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system12 38%
- Other or unknown8 25%
- Air bags4 13%
- Brakes2 6.3%
- Engine2 6.3%
- Exterior lighting2 6.3%
- Lane departure2 6.3%
- Seats2 6.3%
- Body and structure2 6.3%
Also reported: Latches, locks and linkages (1), Steering (1), Suspension (1), Transmission and drivetrain (1), Wheels (1).
Example complaints
Electrical system: “While traveling on the freeway at 70mph, the car suddenly started flashing warnings of EV system required stop safely , rbs service required! , and the service engine soon light came on. Also, I wasn't able to accelerate over 20mph. I quickly exited the freeway and turned off the car. When I restarted it, the car seemed to operate normally as far as the acceleration, but the service engine light soon light remained and the brake! Forward collision mitigation system started to randomly kick in. …”
NHTSA complaint #11405790, filed 2021-03, 1,700 milesOther or unknown: “I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less than a year after being fixed. This is a safety issue and I think they need to put a recall out!”
NHTSA complaint #11706154, filed 2025-12Forward collision avoidance: “Forward collision warning light comes on with no car in front of me and car starts braking. I did see that Mitsubishi was recalling these cars with this particular problem but I have not received a recall notice.”
NHTSA complaint #11437428, filed 2021-10Air bags: “The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door. The contact was knocked across the two-lane road and hit a telephone pole on the passenger side of the vehicle. The air bags did not deploy upon impact. The authorities arrived on the scene and assisted the contact out of the vehicle through the passenger side of the vehicle. The contact was treated at the scene and was later taken to the emergency room for treatment. …”
NHTSA complaint #11565755, filed 2024-01, 35,000 milesMileage when problems were reported
40% of the 10 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,500 and 105,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Mitsubishi Outlander. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Outlander · SUV AWD | ★★★★★ | 4 / 5 | 5 | 5 | 4 · 16.4% risk |
| Outlander · SUV FWD | ★★★★☆ | 4 / 5 | 5 | 5 | 4 · 18.5% risk |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking optional.
Neighbouring years: 2019: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Mitsubishi Outlander version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Outlander 2WD | 2.4L 4-cyl | CVT | 25 | 30 | 27 | $2,500 |
| Outlander 4WD | 2.4L 4-cyl | CVT | 24 | 29 | 26 | $2,600 |
| Outlander 4WD | 3.0L 6-cyl | 6-speed automatic | 20 | 27 | 22 | $3,750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V252000Apr 20, 2026Structure › Body › Hatchback/liftgate › Support device/strutCovers: Mitsubishi Outlander 2014–2020, Outlander Phev 2018–2022
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate…
- 25V507000Aug 7, 2025Structure › Body › Hatchback/liftgate › Support device/strutCovers: Mitsubishi Outlander 2014–2020, Outlander Phev 2018–2022
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky…
- 20V280000May 18, 2020Seat belts › Rear/otherCovers: Mitsubishi Outlander 2019–2020, Outlander Phev 2019
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Recall details for the 2020 Mitsubishi Outlander → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 96 on record; the latest 10 are shown.
- 11031144Mar 30, 2026Electrical system. This revised Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
- 11029567Feb 12, 2026Visibility (wipers, defrost, mirrors). This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.
- 11028351Jan 30, 2026Electrical system. This parts bulletin provides clarification on the correct part numbers to order / use based upon the situation of repair / replacement.
- 11028350Jan 29, 2026Electrical system. This Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
- 11026481Nov 21, 2025Seat belts, Electrical system. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
- 11025235Oct 8, 2025Body and structure. This Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No…
- 11024111Sep 24, 2025Electrical system. This Technical Information Notice informs dealers that the Apple CarPlay and Android Auto icons do not show up on the display when the radio is replaced under Warranty Extension and how to correct…
- 11016678Mar 3, 2025Electrical system. This Technical Service Bulletin informs dealers of a warranty extension for an unresponsive touch screen on the SDA2 Audio Unit.
- 11016677Mar 3, 2025Electrical system. This Technical Information Notice informs dealers of a warranty extension for an unresponsive touch screen on the SDA2 Audio Unit.
- 11007472Aug 7, 2024Electrical system. This Technical Service Bulletin instructs dealers how to update the Smartphone Link Display Audio software to resolve several issues.
Other model years of the Mitsubishi Outlander
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 15 | 19,000 | 1 | — | 27 | — | Too new |
| 2024 | 26 | 5,000 | 1 | 4 | 27 | Too new to compare | Too new |
| 2023 | 50 | 33,000 | 2 | 4 | 27 | 50 · Typical | Too new |
| 2022 | 217 | 10,000 | 7 | — | 27 | 100 · More | Stable |
| 2020 | 32 | 66,000 | 3 | 4–5 | 27 | 25 · Fewer | Rising |
| 2019 | 29 | 20,000 | 5 | 4–5 | 27 | 51 · Typical | Rising |
| 2018 | 57 | 27,500 | 6 | 4–5 | 27 | 66 · More | Rising |
| 2017 | 51 | 34,000 | 6 | 4–5 | 27 | 62 · Typical | Falling |
| 2016 | 145 | 60,518 | 8 | 4–5 | 27 | 86 · More | Falling |
| 2015 | 53 | 35,000 | 5 | 4–5 | 27 | 53 · Typical | Rising |
| 2014 | 45 | 30,000 | 4 | 4–5 | 27 | 50 · Typical | Falling |
| 2013 | 26 | 61,400 | 5 | 4 | 25 | 8 · Fewer | Falling |
| 2012 | 22 | 86,000 | 6 | 4 | 25 | — | Falling |
| 2011 | 58 | 64,000 | 8 | — | 25 | 37 · Typical | Rising |
| 2010 | 60 | 62,000 | 10 | — | 24 | 33 · Fewer | Falling |
| 2009 | 46 | 92,500 | 13 | — | 22 | 15 · Fewer | Rising |
| 2008 | 58 | 99,000 | 12 | — | 22 | 21 · Fewer | Falling |
| 2007 | 125 | 88,789 | 9 | — | 20 | Not compared (before 2008) | Rising |
| 2006 | 21 | 100,000 | 1 | — | 22 | — | Stable |
| 2005 | 19 | 88,000 | 1 | — | 22 | — | Falling |
| 2004 | 52 | 63,250 | 4 | — | 21 | Not compared (before 2008) | Falling |
| 2003 | 116 | 68,250 | 6 | — | 21 | Not compared (before 2008) | Rising |
All Mitsubishi Outlander model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Mitsubishi Outlander have?
NHTSA recorded 32 consumer complaints for the 2020 Mitsubishi Outlander as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Mitsubishi Outlander is reported most often?
Electrical system is named most often, in 12 complaints (38% of the total), followed by other or unknown with 8.
Has the 2020 Mitsubishi Outlander been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2020 Mitsubishi Outlander do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2020 Mitsubishi Outlander 4–5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2020 Mitsubishi Outlander get?
The EPA rates the 2020 Mitsubishi Outlander (Outlander 2WD, 2.4L 4-cyl) at 27 mpg combined, 25 city and 30 highway, with an estimated annual fuel cost of $2,500 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Mitsubishi Outlander reported?
Among the 10 complaints that include a mileage, the median is 66,000 miles and the middle half falls between 5,500 and 105,000 miles; 40% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.