2020 Mitsubishi Outlander Other or unknown Problems
- Complaints
- 8about this part
- Share
- 25%of 32 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the other or unknown of the 2020 Mitsubishi Outlander, 25% of the 32 complaints for this model year. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less than a year after being fixed. This is a safety issue and I think they need to put a recall out!”
NHTSA complaint #11706154, filed 2025-12“The touchscreen does not work. This creates a safety issue as hands free driving is no longer am option. There are 1000s of complaints directly to Mitsubishi and they're not doing anything about it. The response is basically we're aware our equipment failed, go to a dealership and pay to have it replaced That should not be the consumer's out of pocket cost as Mitsubishi is fully aware of faulty equipment and needs to be held responsible. Everyone's safety is at risk because of this default.”
NHTSA complaint #11638464, filed 2025-01“The touch screen is inoperable so you can't control the radio or aspects of the car such as how the lights, wipers, maintenance, etc. are set. This is a hazardous situation. I contacted the dealer, and they knew exactly what I was referring to as they said they don't repair the system but only replace and it is $3.200. My auto was only 3 years old but had over 36,000 miles (the warranty). Why is an electrical component that controls much of the car warrantied on milage and only 36K. They know of this problem.”
NHTSA complaint #11616050, filed 2024-09“After reversing out of say the drive way or parking spot there is a thump noise after putting the car into drive and proceeding to go. I have taken it to the dealer and they state multiple people are experiencing the same thing and that they have been in contact with Mitsubishi about it and they say it is normal. I have never had this happen in any vehicle I have ever owned before and for it to be told to me that multiple people are experiencing this is not very satisfactory. And should be something they look into. …”
NHTSA complaint #11510018, filed 2023-03“I made an appt for a recall on my touchscreen at Hayward mitsubishi on may 27th 2025. I was left in the waiting room for two hours even with an appt. I was told mona would come get me but never did. I was very upset. Eventually my information was taken and said the part would come in, in approximately 9 months. The time has passed and they dis not return my calls and blocked my number on the text messages. They also did not return any calls to the BBB and I also submitted a complaint to the BAR. They are refusing to help me and other dealerships are also ignoring me. …”
NHTSA complaint #11731656, filed 2026-04Related service bulletins
- 10211530Apr 7, 2022This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by…
- 10211528Apr 7, 2022This Technical Information Notice was sent to dealers to inform them Audio Manuals are now available electronically on MDL beginning with Model Year 2020. As new Model Year…
- 10210127Mar 22, 2022This Technical Service Bulletin was sent to dealers informing them if customers report a condition where the Driver's Side Window Switch becomes inoperable during certain…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 7% |
| 2024 | 4 | 15% |
| 2023 | 7 | 14% |
| 2022 | 36 | 17% |
| 2020 | 8 | 25% |
| 2019 | 1 | 3% |
| 2018 | 9 | 16% |
| 2017 | 8 | 16% |
| 2016 | 15 | 10% |
| 2015 | 6 | 11% |
| 2014 | 4 | 9% |
| 2013 | 4 | 15% |
| 2012 | 4 | 18% |
| 2011 | 8 | 14% |
| 2010 | 7 | 12% |
| 2009 | 5 | 11% |
| 2008 | 5 | 9% |
| 2007 | 6 | 5% |
| 2005 | 2 | 11% |
| 2004 | 1 | 2% |
| 2003 | 5 | 4% |
Other parts of the 2020 Mitsubishi Outlander
12 complaintsForward collision avoidance
7 complaintsAir bags
4 complaintsBrakes
2 complaintsEngine
2 complaintsExterior lighting
2 complaintsLane departure
2 complaintsSeats
2 complaintsBody and structure
2 complaintsLatches, locks and linkages
1 complaintsSteering
1 complaintsSuspension
1 complaints
← All problems reported for the 2020 Mitsubishi Outlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology