2020 Mitsubishi Outlander Electrical system Problems
- Complaints
- 12about this part
- Share
- 38%of 32 total for the year
- Median mileage
- 67,850miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the electrical system of the 2020 Mitsubishi Outlander, 38% of the 32 complaints for this model year. Where a mileage was given, the median is 67,850 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While traveling on the freeway at 70mph, the car suddenly started flashing warnings of EV system required stop safely , rbs service required! , and the service engine soon light came on. Also, I wasn't able to accelerate over 20mph. I quickly exited the freeway and turned off the car. When I restarted it, the car seemed to operate normally as far as the acceleration, but the service engine light soon light remained and the brake! Forward collision mitigation system started to randomly kick in. …”
NHTSA complaint #11405790, filed 2021-03, 1,700 miles“I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less than a year after being fixed. This is a safety issue and I think they need to put a recall out!”
NHTSA complaint #11706154, filed 2025-12“The touchscreen does not work. This creates a safety issue as hands free driving is no longer am option. There are 1000s of complaints directly to Mitsubishi and they're not doing anything about it. The response is basically we're aware our equipment failed, go to a dealership and pay to have it replaced That should not be the consumer's out of pocket cost as Mitsubishi is fully aware of faulty equipment and needs to be held responsible. Everyone's safety is at risk because of this default.”
NHTSA complaint #11638464, filed 2025-01“The touch screen is inoperable so you can't control the radio or aspects of the car such as how the lights, wipers, maintenance, etc. are set. This is a hazardous situation. I contacted the dealer, and they knew exactly what I was referring to as they said they don't repair the system but only replace and it is $3.200. My auto was only 3 years old but had over 36,000 miles (the warranty). Why is an electrical component that controls much of the car warrantied on milage and only 36K. They know of this problem.”
NHTSA complaint #11616050, filed 2024-09“The driver's seat goes forward but doesn't life up. It is stuck in a reclined position. The motor doesn't work to lift the sit up but does for the forward movement,. When you revlind seat it does not incline. Chair motor is not sold separately but was told the whole drivers seat have to be replaced”
NHTSA complaint #11666672, filed 2025-06Related service bulletins
- 11031144Mar 30, 2026This revised Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
- 11028351Jan 30, 2026This parts bulletin provides clarification on the correct part numbers to order / use based upon the situation of repair / replacement.
- 11028350Jan 29, 2026This Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
- 11026481Nov 21, 2025Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
- 11024111Sep 24, 2025This Technical Information Notice informs dealers that the Apple CarPlay and Android Auto icons do not show up on the display when the radio is replaced under Warranty Extension…
- 11016678Mar 3, 2025This Technical Service Bulletin informs dealers of a warranty extension for an unresponsive touch screen on the SDA2 Audio Unit.
- 11016677Mar 3, 2025This Technical Information Notice informs dealers of a warranty extension for an unresponsive touch screen on the SDA2 Audio Unit.
- 11007472Aug 7, 2024This Technical Service Bulletin instructs dealers how to update the Smartphone Link Display Audio software to resolve several issues.
- 11006085Jul 23, 2024This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve several issues.
- 10234028Mar 27, 2023This Technical Service Bulletin provides instructions to reprogram the Gateway ECU software for the Blind Spot Warning (BSW).
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 20% |
| 2024 | 6 | 23% |
| 2023 | 12 | 24% |
| 2022 | 26 | 12% |
| 2020 | 12 | 38% |
| 2019 | 7 | 24% |
| 2018 | 9 | 16% |
| 2017 | 8 | 16% |
| 2016 | 12 | 8% |
| 2015 | 6 | 11% |
| 2014 | 3 | 7% |
| 2013 | 4 | 15% |
| 2012 | 2 | 9% |
| 2011 | 9 | 16% |
| 2010 | 6 | 10% |
| 2009 | 3 | 7% |
| 2008 | 7 | 12% |
| 2007 | 13 | 10% |
| 2006 | 4 | 19% |
| 2005 | 2 | 11% |
| 2004 | 2 | 4% |
| 2003 | 9 | 8% |
Other parts of the 2020 Mitsubishi Outlander
8 complaintsForward collision avoidance
7 complaintsAir bags
4 complaintsBrakes
2 complaintsEngine
2 complaintsExterior lighting
2 complaintsLane departure
2 complaintsSeats
2 complaintsBody and structure
2 complaintsLatches, locks and linkages
1 complaintsSteering
1 complaintsSuspension
1 complaints
← All problems reported for the 2020 Mitsubishi Outlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology