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Visibility (wipers, defrost, mirrors)Part report

2021 Polestar Polestar 2 Visibility (wipers, defrost, mirrors) Problems

Complaints
13about this part
Share
9%of 148 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the visibility of the 2021 Polestar Polestar 2, 9% of the 148 complaints for this model year. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Even after having the vehicle updated to the latest OTA update (3.6.4) I still get an error message warning me that the backup camera is unavailable at least 50% of the time. Sometimes I am able to get the image to appear after putting the car back into park, and waiting 1-2 minutes before shifting back into reverse. Needless to say, this defect continues to present a significant safety issue, especially in a vehicle with such poor outward visibility from the driver's seat.”

NHTSA complaint #11687055, filed 2025-09

“Since the latest software update, the rear camera feed flickers unpredictably, blocking the rear view. As I understand it these systems are mandated for all cars on US roads and to be more functionally operational than this. I have two of the same model car and this problem started with both with the last software update. This problem started with a software update and resolves when I manually clear the cache in the infotainment system and apply any app updates that are pending suggesting it is purely a software issue. …”

NHTSA complaint #11595088, filed 2024-06

“Since the latest software update, the rear camera feed flickers unpredictably, blocking the rear view. As I understand it these systems are mandated for all cars on US roads and to be more functionally operational than this. I have two of the same model car and this problem started with both with the last software update. This problem started with a software update and resolves when I manually clear the cache in the infotainment system and apply any app updates that are pending suggesting it is purely a software issue. …”

NHTSA complaint #11595091, filed 2024-06

“The backup camera fails to activate, freezes up, or turns off while backing up. The rear window of this vehicle and the height of the trunk block visual sight lines making the camera essential. I am a software engineer, it is clear to me that the combination information screen has an underpowered processor and memory. Polestar have attempted software updates which have been ineffective. Other aspects of the system also struggle to load and be responsive as well such as switching modes from bluetooth audio to radio or loading the navigation system. …”

NHTSA complaint #11706054, filed 2025-12

“Rear view camera unavailable when car is put into reverse. Blank screen or lagging screens when backing up can put myself and others at risk of harm or great bodily injury. Car has been serviced for this recall previously and has not been resolved. Manufacturer will need to upgrade the system hardware because the updates alone do not fix it.”

NHTSA complaint #11668935, filed 2025-06

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2024416%
202376%
2022207%
2021139%

Other parts of the 2021 Polestar Polestar 2

Back-over prevention (rear camera)
114 complaints
Other or unknown
13 complaints
Electrical system
10 complaints
Forward collision avoidance
8 complaints
Lane departure
6 complaints
Fuel system
4 complaints
Suspension
4 complaints
Air bags
2 complaints
Seat belts
2 complaints
Steering
2 complaints
Vehicle speed control
2 complaints
Brakes
1 complaints

← All problems reported for the 2021 Polestar Polestar 2

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology