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Back-over prevention (rear camera)Part report

2021 Polestar Polestar 2 Back-over prevention (rear camera) Problems

Complaints
114about this part
Share
77%of 148 total for the year
Median mileage
15,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 114 complaints about the back-over prevention of the 2021 Polestar Polestar 2, 77% of the 148 complaints for this model year. Where a mileage was given, the median is 15,000 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Well backing out of a parking space at the grocery store. My rear camera failed to activate even after several times trying to get the camera to work. I decided to try and back out by just looking over my shoulder, but could not see through the back window and collided into a shopping cart. None of the advanced systems activated no object detection, no camera and no collision warning.”

NHTSA complaint #11744618, filed 2026-06

“I recently updated my vehicles infotainment system that was supposed to address the rear view camera issue where it is often not available when the vehicle is in reverse. After the update, I have noticed an increase of the issue, where the camera is not available more often than before the update. The issue was not adequately addressed with the latest update from Polestar.”

NHTSA complaint #11668834, filed 2025-06

“Reverse camera does not come on sometimes. When it does come on it can take anywhere from 5- 30 seconds to finally come on. When lane keep assist is activated the car will randomly yank the steering wheel to the right and pull me out of my lane, even with my hands on the wheel. It’s incredibly dangerous.”

NHTSA complaint #11673106, filed 2025-07

“I recently received a recall notice (NTSA Recall No. 25V-280, Polestar Recall RP1056) where the vehicle fails to conform to Federal Motor Vehicle Safety Standard No. 111 on Rear Visibility. After updating the vehicle software that was supposed to fix the safety recall, I'm still having the issue where when backing the car up, I get a camera is temporarily unavailable on my center console display.”

NHTSA complaint #11669765, filed 2025-06

“Recently had recall fix 25V-280 completed. the software was updated and now shows version p3.6.4 however this did not resolve the issue with the backup camera. Since having the fix applied last week I have had the back camera display fail multiple times. I continue to randomly receive the message camera is temporarily unavailable . It appears polestars software fix did not properly address this issue.”

NHTSA complaint #11672288, filed 2025-07

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
20241352%
20238875%
202220969%
202111477%

Other parts of the 2021 Polestar Polestar 2

Other or unknown
13 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsElectrical system
10 complaintsForward collision avoidance
8 complaintsLane departure
6 complaintsFuel system
4 complaintsSuspension
4 complaintsAir bags
2 complaintsSeat belts
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsBrakes
1 complaints

← All problems reported for the 2021 Polestar Polestar 2

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology