2023 Polestar Polestar 2 Back-over prevention (rear camera) Problems
- Complaints
- 88about this part
- Share
- 75%of 117 total for the year
- Median mileage
- 12,505miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 88 complaints about the back-over prevention of the 2023 Polestar Polestar 2, 75% of the 117 complaints for this model year. Where a mileage was given, the median is 12,505 miles. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The rear backup camera is still flaky and often will stop working or have a large and noticeable lag when backing up. This has not been fixed by the recent 3.6.4 software update as promised. It is available for inspection. If I am already in the middle of backing up and the camera goes out, I may hit someone that comes behind me quickly. No No None”
NHTSA complaint #11672872, filed 2025-07“Rear view camera intermittently displays “camera is temporarily unavailable” message when backing up. Vehicle doesn’t have the best rear view visibility through the window, so I rely on the rear view camera more than in other vehicles. This is still occurring after installing the 3.6.4 update, which I’m told was supposed to address this issue.”
NHTSA complaint #11672971, filed 2025-07“I was notified of NHTSA RECALL 24V-280 - RP1056 of my vehicle. Polestar said this issue was fixed by going to software 3.6.3. My Car skipped this update and went straight to 3.6.4 which is past that release. But the same issue is present and works no better. I still get frequent messages in the console saying camera is temporarily unavailable”
NHTSA complaint #11669846, filed 2025-06“I updated my car to software 3.6.4 in order to resolve an issue where the backup camera fails to display. Despite completing the update, the camera showed the same error message this morning and failed to display at all as I backed out of my garage. This is a serious safety issue and I need it to be fixed.”
NHTSA complaint #11673880, filed 2025-07“After software 3.6.4 released by Polestar, my rear camera has issues populating the drivers side and rear camera. The rear-view camera display has issues during a backing. Failure to display the rear-view image will reduce my visibility in a backing event, increasing the risk of a crash.”
NHTSA complaint #11672870, filed 2025-07Related recalls
- 25V615000Sep 15, 2025Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is…Covers: Polestar Polestar 2 2021–2025
- 25V280000Apr 25, 2025Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is…Covers: Polestar Polestar 2 2021–2025
Related service bulletins
- 11007848Aug 13, 2024This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder. Verify that the holder…
- 10249706Jan 30, 2024This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
- 10245263Oct 31, 2023This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
- 10236786Apr 21, 2023Polestar Software Update.
- 10236789Apr 13, 2023Forward-Looking Camera 2 (FLC2).
- 10236788Apr 13, 2023Forward-Looking Camera 2 (FLC2).
Back-over prevention (rear camera): other model years
Other parts of the 2023 Polestar Polestar 2
12 complaintsElectrical system
9 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsFuel system
5 complaintsVehicle speed control
4 complaintsExterior lighting
3 complaintsBrakes
2 complaintsEngine
2 complaintsForward collision avoidance
2 complaintsLane departure
2 complaintsBody and structure
2 complaintsTransmission and drivetrain
2 complaints
← All problems reported for the 2023 Polestar Polestar 2
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology