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Electrical systemPart report

2023 Polestar Polestar 2 Electrical system Problems

Complaints
9about this part
Share
8%of 117 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 9 complaints about the electrical system of the 2023 Polestar Polestar 2, 8% of the 117 complaints for this model year. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Safety complaint description In August 2026, I experienced a potentially dangerous incident involving my 2023 Polestar 2 AWD Performance while performing a U-turn. During the maneuver, the vehicle unexpectedly stopped or hesitated and did not move forward when I expected it to, leaving me exposed in the roadway and creating a risk of a collision with approaching traffic. I do not know what caused this behavior. I am concerned that it may involve an unexpected interruption of vehicle propulsion, a driver-assistance system or another electronic or mechanical malfunction. …”

NHTSA complaint #11766117, filed 2026-09

“Starting in 2022 the car started to black out when I drove it. The spedeometer and screen would go completely dark, especially at speeds over 60 MPH I reported this to Polestar in 2023, they incorrectly diagnosed it as a TPMS warning when I brought it to the dealer. I called Polestar back in July 2023, but a nearby dealer was 7 hours away. I brought the car into the dealer March 2024, they had it for several days, didn't detect a problem and sent me home w car. It did it again, I was able to capture this footage on video, they then took the car back again and finally believed me. …”

NHTSA complaint #11590285, filed 2024-05

“Infotainment system crashing post most recent software update causing main dashboard to stop showing information and make critical information difficult to see because of washed out background. Malfunctioning Components: Infotainment system. Available for inspection. Safety Risk: Difficulty seeing speed, unable to see warnings Dealer: No Inspection: No Warnings: No”

NHTSA complaint #11673238, filed 2025-07

“When putting the car in reverse, the rear camera displays briefly. As you start to reverse, the camera cuts in and out and you're unable to see what is behind you on the screen. It flashes to black for at least a minute, so you're unable to use the backup camera for up to 60 seconds after you put the car in reverse.”

NHTSA complaint #11594906, filed 2024-06

“Infotainment system continues to be intermittently unresponsive. Today, the system was totally frozen which made it so heat/air conditioning could not be controlled, no sound for turn signals were present, and backup camera was not functioning.”

NHTSA complaint #11692572, filed 2025-10

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2024520%
202398%
20224615%
2021107%

Other parts of the 2023 Polestar Polestar 2

Back-over prevention (rear camera)
88 complaintsOther or unknown
12 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsFuel system
5 complaintsVehicle speed control
4 complaintsExterior lighting
3 complaintsBrakes
2 complaintsEngine
2 complaintsForward collision avoidance
2 complaintsLane departure
2 complaintsBody and structure
2 complaintsTransmission and drivetrain
2 complaints

← All problems reported for the 2023 Polestar Polestar 2

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology