2024 Polestar Polestar 2 Electrical system Problems
- Complaints
- 5about this part
- Share
- 20%of 25 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the electrical system of the 2024 Polestar Polestar 2, 20% of the 25 complaints for this model year. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.”
NHTSA complaint #11670574, filed 2025-07“Purchased a used 2024 Polestar from Kia Van Nuys, CA on 5/18/2026. The Acknowledgement Regarding Recalls form noted that The Report indicates that the Vehicle is NOT subject to an open recall at this time. I was having difficulty with the vehicle i.e charging, Internet connection and electronic driver information feedback. I took the vehicle to the Polestar service center on June 1, 2026 and found that the previous 2 recalls for TCAM Reload and a recall on VIDA soft wear version 4.2.13 which required a total soft wear update.”
NHTSA complaint #11744735, filed 2026-06“The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regard again is distressing and misleading.”
NHTSA complaint #11673857, filed 2025-07“My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar denies that there is a problem and said they would fix it with over the air updates.”
NHTSA complaint #11569417, filed 2024-02“A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior accident and performed a pre-delivery inspection before the sale, yet failed to identify or disclose the standing water, exposed wiring, or non-functioning eCall emergency system. …”
NHTSA complaint #11759794, filed 2026-08Related recalls
- 24V477000Jun 26, 2024Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the…Covers: Polestar Polestar 2 2021–2024
Related service bulletins
- 11035012May 23, 2026This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black…
- 11031085Mar 7, 2026This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black…
- 11027156Dec 13, 2025This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment…
- 11025980Oct 29, 2025This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment…
- 11009783Oct 3, 2024This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer
- 11005716Jul 17, 2024This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
- 11005715Jul 4, 2024This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.
- 11005714Jul 2, 2024This is a Technical Journal: "Disconnect charge cable" message, none attached. An improved software is available in VIDA from 2024 week 26 and planned to be available via OTA a…
- 10251605Mar 6, 2024This is a Technical Journal: iCUP, âSearching for GPSâ message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
- 10251604Feb 29, 2024This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
Electrical system: other model years
Other parts of the 2024 Polestar Polestar 2
13 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsOther or unknown
3 complaintsTires
3 complaintsBrakes
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsLane departure
1 complaintsBody and structure
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2024 Polestar Polestar 2
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology