2024 Polestar Polestar 2 Problems
Compared with other Polestar Polestar 2 years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2024 can be compared from 2027.
- Most reported part: Back-over prevention (rear camera) (13 complaints, median 1,000 mi).
- 5 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2021
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 25filed with NHTSA
- Median mileage
- 1,000miles, 1 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- —not in EPA data
Sources: NHTSA records for the 2024 Polestar Polestar 2 (complaints, recalls, investigations), NHTSA crash tests. Report an error
NHTSA recorded 25 consumer complaints for the 2024 Polestar Polestar 2. The part named most often is back-over prevention, with 13 complaints (52% of the total), followed by electrical system (5) and visibility (4). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 1,000 miles. Of all complaints, 1 involved a crash, 2 an injury, according to the filers. NHTSA lists 5 recall campaigns and 83 technical service bulletins for this model year. Back-over prevention complaints overlap with 2 recall campaigns, 1 NHTSA investigation and 3 technical service bulletins filed under the same part. Electrical system complaints overlap with 1 recall campaign covering the software and 22 technical service bulletins filed under the same part.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system5 20%
- Other or unknown3 12%
- Tires3 12%
- Brakes1 4.0%
- Fuel system1 4.0%
- Lane departure1 4.0%
- Body and structure1 4.0%
Also reported: Transmission and drivetrain (1).
Example complaints
Back-over prevention (rear camera): “I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.”
NHTSA complaint #11670574, filed 2025-07Electrical system: “Purchased a used 2024 Polestar from Kia Van Nuys, CA on 5/18/2026. The Acknowledgement Regarding Recalls form noted that The Report indicates that the Vehicle is NOT subject to an open recall at this time. I was having difficulty with the vehicle i.e charging, Internet connection and electronic driver information feedback. I took the vehicle to the Polestar service center on June 1, 2026 and found that the previous 2 recalls for TCAM Reload and a recall on VIDA soft wear version 4.2.13 which required a total soft wear update.”
NHTSA complaint #11744735, filed 2026-06Visibility (wipers, defrost, mirrors): “Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of camera temporarily unavailable. Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that was supposed to address this already-recalled issue (verison 3.6.4).”
NHTSA complaint #11677465, filed 2025-07Other or unknown: “Backup camera will periodically go blank and not work. The camera will also sometimes switch to 360 camera mode unpredictably. Polestar does have a documented recall for this camera not functioning correctly. A fix for the issue doesn't seem like it's coming soon.”
NHTSA complaint #11659531, filed 2025-05Mileage when problems were reported
100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,000 and 1,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2024 Polestar Polestar 2. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Polestar 2 · hatchback AWD | ★★★★★ | 5 / 5 | 5 | 5 | 5 · 8.3% risk |
| Polestar 2 · hatchback RWD | ★★★★★ | 5 / 5 | 5 | 5 | 5 · 8.3% risk |
Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2023: same overall rating; 2025: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Recalls and investigations
- 25V615000Sep 15, 2025Back over prevention › SoftwareCovers: Polestar Polestar 2 2021–2025
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
- 25V409000Jul 2, 2025Service brakes, hydraulic › Power assist › Electric › Control module › SoftwareCovers: Polestar Polestar 2 2021, 2024
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
- 25V280000Apr 25, 2025Back over prevention › SoftwareCovers: Polestar Polestar 2 2021–2025
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor…
- 24V939000Dec 18, 2024Air bags › Frontal › Driver side › Inflator moduleCovers: Polestar Polestar 2 2024
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.
- 24V477000Jun 26, 2024Equipment › Electrical › Infotainment › SoftwareCovers: Polestar Polestar 2 2021–2024
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of…
Recall details for the 2024 Polestar Polestar 2 → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- RQ25004Loss of rear-view camera imageClosed · Jul 9, 2025
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 83 on record; the latest 10 are shown.
- 11036236Jul 24, 2026Other or unknown. This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed…
- 11035014Jun 26, 2026Other or unknown. This is a Technical Journal: Text plus 3 png files and 1 mp4 file CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.
- 11035013Jun 13, 2026Other or unknown. This is a TJ - Text plus 1 PDF - If the customer reports the navigation map in the DIM become black during driving or at start-up, follow the instructions under "Service" (see attached picture…
- 11035012May 23, 2026Electrical system. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU…
- 11035009May 6, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the…
- 11035006May 2, 2026Transmission and drivetrain. This is a TJ - Text only - no attachment - Do not perform fault tracing or replace any parts before reading this journal. An acceleration constraint from a standstill when the driver's seatbelt is…
- 11032611Apr 24, 2026Other or unknown. This is a TJ text only no attachments - If customer complains it is not possible to download or update third-party apps follow advice under "Service" Workaround is to perform a "factory reset"…
- 11032609Apr 24, 2026Other or unknown. This is a TJ - Text plus 3 PD's - If customer complains about any of the symptoms regarding Bluetooth / Cellular as noted in this TJ Do not replace any components for this issue, follow but not…
- 11032607Apr 24, 2026Other or unknown. This is a TJ - text only, no attachments - f the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". Work is ongoing for a software…
- 11031087Mar 21, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the…
Other model years of the Polestar Polestar 2
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 25 | 1,000 | 5 | 5 | — | Too new to compare | Too new |
| 2023 | 117 | 12,505 | 4 | 5 | — | 50 · Typical | Too new |
| 2022 | 305 | 20,000 | 4 | 5 | — | 57 · Typical | Rising |
| 2021 | 148 | 15,000 | 5 | — | 92 MPGe | 0 · Fewer | Rising |
All Polestar Polestar 2 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2024 Polestar Polestar 2 have?
NHTSA recorded 25 consumer complaints for the 2024 Polestar Polestar 2 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2024 Polestar Polestar 2 is reported most often?
Back-over prevention is named most often, in 13 complaints (52% of the total), followed by electrical system with 5.
Has the 2024 Polestar Polestar 2 been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2024 Polestar Polestar 2 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2024 Polestar Polestar 2 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
At what mileage are problems with the 2024 Polestar Polestar 2 reported?
Among the 1 complaints that include a mileage, the median is 1,000 miles and the middle half falls between 1,000 and 1,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.