2024 Polestar Polestar 2 Back-over prevention (rear camera) Problems
- Complaints
- 13about this part
- Share
- 52%of 25 total for the year
- Median mileage
- 1,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 13 complaints about the back-over prevention of the 2024 Polestar Polestar 2, 52% of the 25 complaints for this model year. Where a mileage was given, the median is 1,000 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.”
NHTSA complaint #11670574, filed 2025-07“The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regard again is distressing and misleading.”
NHTSA complaint #11673857, filed 2025-07“My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar denies that there is a problem and said they would fix it with over the air updates.”
NHTSA complaint #11569417, filed 2024-02“Rear view camera suddenly stopped working. The same problem happened 3 weeks back and Polestat sent a software update that is supposed to fix the issue. Read view camera worked for sometime, but again it is not working. In fact, no camera is working in this vehicle.”
NHTSA complaint #11674661, filed 2025-07“The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.”
NHTSA complaint #11670642, filed 2025-07Related recalls
- 25V615000Sep 15, 2025Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is…Covers: Polestar Polestar 2 2021–2025
- 25V280000Apr 25, 2025Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is…Covers: Polestar Polestar 2 2021–2025
Related service bulletins
- 11007848Aug 13, 2024This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder. Verify that the holder…
- 10249706Jan 30, 2024This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
- 10245263Oct 31, 2023This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
Back-over prevention (rear camera): other model years
Other parts of the 2024 Polestar Polestar 2
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsOther or unknown
3 complaintsTires
3 complaintsBrakes
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsLane departure
1 complaintsBody and structure
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2024 Polestar Polestar 2
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology