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Back-over prevention (rear camera)Part report

2022 Polestar Polestar 2 Back-over prevention (rear camera) Problems

Complaints
209about this part
Share
69%of 305 total for the year
Median mileage
20,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 209 complaints about the back-over prevention of the 2022 Polestar Polestar 2, 69% of the 305 complaints for this model year. Where a mileage was given, the median is 20,500 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My Polestar 2 was updated to software version 3.6.4 to address an issue with the rear view camera being unavailable when moving in reverse. This was supposed to solve a Safety Recall Notice, but today was the third time since the software update was applied that I received the Camera Unavailable error. This is in response to NHTSA RECALL 25V-280.”

NHTSA complaint #11670890, filed 2025-07

“Rear view camera display often glitches out. Sometimes even showing a 360 view instead of the backup camera. This is gotten WORSE since the last software upgrade, 3.6.4. This has happened across many days and instances. Maybe unrelated, sometimes I get random camera views pop up into my tablet when I’m driving normally down the road. Super weird”

NHTSA complaint #11672699, filed 2025-07

“Polestar has stated that software 3.6.3 and above address the rearview camera open recall issue, Manufacturer Recall Number RP1056, NHTSA Recall Number 25V280, however I installed 3.6.4 last week and I continue to have instances of reoccurence of the issue related to this recall campaign, Camera Temporarily Unavailable when entering reverse.”

NHTSA complaint #11669514, filed 2025-06

“This is regarding the backup camera recall. I have updated to software P3.6.4 (the recall notice says P3.6.3 and above aren’t affected). However, the backup camera is still stuttering with extremely low frame rates and second-long lags, then switching to a black screen saying “camera unavailable”. This occurred two of the three times i have driven the car since the software update.”

NHTSA complaint #11670568, filed 2025-07

“I have installed the latest software update version 3.6.4 which was supposed to resolve the fault backup camera problem that has been persistent since the day I bought the car in 2021. The backup camera continues to fail to engage a majority of the times that I enter the car. Neither of the previous two recalls have been effective and the camera continues to consistently malfunction.”

NHTSA complaint #11668379, filed 2025-06

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
20241352%
20238875%
202220969%
202111477%

Other parts of the 2022 Polestar Polestar 2

Electrical system
46 complaintsOther or unknown
40 complaintsVisibility (wipers, defrost, mirrors)
20 complaintsForward collision avoidance
9 complaintsFuel system
9 complaintsLane departure
9 complaintsTransmission and drivetrain
5 complaintsBrakes
4 complaintsSuspension
4 complaintsVehicle speed control
4 complaintsExterior lighting
3 complaintsBody and structure
2 complaints

← All problems reported for the 2022 Polestar Polestar 2

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology