2024 Polestar Polestar 2 Technical Service Bulletins

83 technical service bulletins (TSBs) are on record for the 2024 Polestar Polestar 2. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11036236Jul 24, 2026Other or unknown. This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual…
• 11035014Jun 26, 2026Other or unknown. This is a Technical Journal: Text plus 3 png files and 1 mp4 file CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.
• 11035013Jun 13, 2026Other or unknown. This is a TJ - Text plus 1 PDF - If the customer reports the navigation map in the DIM become black during driving or at start-up, follow the instructions under "Service" (see attached picture TJ_37516_1.pdf).
• 11035012May 23, 2026Electrical system. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
• 11035009May 6, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
• 11035006May 2, 2026Transmission and drivetrain. This is a TJ - Text only - no attachment - Do not perform fault tracing or replace any parts before reading this journal. An acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior. The models listed in this journal are the first to receive this software, but it will be rolled out progressively throughout the coming months to…
• 11032611Apr 24, 2026Other or unknown. This is a TJ text only no attachments - If customer complains it is not possible to download or update third-party apps follow advice under "Service" Workaround is to perform a "factory reset". analysis will now continue to find the root cause
• 11032609Apr 24, 2026Other or unknown. This is a TJ - Text plus 3 PD's - If customer complains about any of the symptoms regarding Bluetooth / Cellular as noted in this TJ Do not replace any components for this issue, follow but not limited to the 10 steps, and all instructions under "Service".
• 11032607Apr 24, 2026Other or unknown. This is a TJ - text only, no attachments - f the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". Work is ongoing for a software fix and is planned for release in quarter 2 2026 for vehicles with structure week before 2023w46, and in quarter 4 2026 for vehicles with structure week 2023w46 and later.
• 11031087Mar 21, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
• 11031085Mar 7, 2026Electrical system. This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
• 11031084Mar 6, 2026Other or unknown. This is a Technical Journal: Connectivity Certificates
• 11031083Mar 6, 2026Transmission and drivetrain. This is a Technical Journal: Text Plus 1 .jpg Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
• 11029168Feb 12, 2026Other or unknown. This is a TJ - Text only - No attachment - If a customer reports that the DC charging power no longer exceeds 150 kW, please follow the advice under "Service".
• 11029164Feb 7, 2026Transmission and drivetrain. This is a Technical Journal: Text file + mp3 file Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly
• 11027159Dec 20, 2025Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
• 11027157Dec 13, 2025Other or unknown. This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA.
 If the normal fault tracing is unsuccessful, and the next step is to replace the IHU, this TJ must be followed
• 11027156Dec 13, 2025Electrical system. This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
• 11025983Oct 31, 2025Fuel system. This is a TJ If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service". There have been cases where the IEM has been replaced incorrectly for this DTC, and instead, a faulty one-way valve in the coolant system was the root cause.
 To determine if this coolant valve is faulty, the IEM transistor temperature…
• 11025980Oct 29, 2025Electrical system. This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.
• 11023535Sep 30, 2025Other or unknown. This is a TJ - Text only - No attachment - If the customer claims the Service Reminder Indicator (SRI) lamp is illuminated earlier than the actual service interval, please follow the instructions under "service". This is only valid for vehicles produced from, or DIM-units replaced after, structure week 2024w46 (when new BOSCH DIM-unit was introduced).
• 11023527Sep 30, 2025Other or unknown. This is a TJ - Text only - No attachment - If a customer reports that the DC charging power no longer exceeds 150 kW, please follow the advice under "Service".
• 11022803Aug 6, 2025Other or unknown. This is a Technical Journal: PS Critical Guidelines for Replacing IHU. After replacing the IHU with one of the part numbers listed above, follow the steps below:
 1. Download IHU reload (select Yes for replaced HW)
 2. Perform a Total Upgrade
 3. Manually order and download SP 32303725
• 11021912Jul 23, 2025Other or unknown. This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA.
 If the normal fault tracing is unsuccessful, and the next step is to replace the IHU, this TJ must be followed
• 11021907Jul 19, 2025Other or unknown. This is a Technical Journal: PS IHU - Software Download failure. Follow procedure in Technical Journal.
• 11020568Jun 13, 2025Other or unknown. This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
• 11020564Jun 6, 2025Other or unknown. This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
• 11020562Jun 6, 2025Transmission and drivetrain. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
• 11023310Mar 20, 2025Transmission and drivetrain. This is a Technical Journal: Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly
• 11017048Mar 20, 2025Transmission and drivetrain. This is a Technical Journal: Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly
• 11015991Feb 27, 2025Exterior lighting. This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
• 11015989Feb 27, 2025Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
• 11015987Feb 20, 2025Other or unknown. This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.
• 11015983Feb 6, 2025Body and structure. This is a Technical Journal: White patch defect in paint when removed rapgard. Expose to outside sunlight for 48hrs.
• 11012574Dec 18, 2024Other or unknown. This is a Technical Journal: AC Compressor Drilling Noise. Proceed with replacement of the AC compressor bracket spring kit
• 11012573Dec 10, 2024Other or unknown. This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.
• 11011730Nov 21, 2024Transmission and drivetrain. This is a Technical Journal: Shudder/Vibrations during acceleration. If shudder/vibration is still present in seat/structure during medium-to-hard acceleration replace both rear driveshafts.
• 11009795Oct 31, 2024Suspension. This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.
• 11009785Oct 17, 2024Other or unknown. This is a Technical Journal: Green stripe/pixels on CSD. Software update.
• 11009783Oct 3, 2024Electrical system. This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer
• 11008836Sep 27, 2024Other or unknown. This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.
• 11008812Sep 27, 2024Other or unknown. This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.
• 11008788Sep 27, 2024Other or unknown. This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.
• 11008835Sep 26, 2024Other or unknown. This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.
• 11008811Sep 26, 2024Other or unknown. This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.
• 11008787Sep 26, 2024Other or unknown. This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.
• 11007848Aug 13, 2024Back-over prevention (rear camera). This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder.
 Verify that the holder is clean and test that water can easily be drained away via the drain hole and clean the sensor. For cleaning of sensors and holder use Isopropanol.
• 11005716Jul 17, 2024Electrical system. This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
• 11005715Jul 4, 2024Electrical system. This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC.
 2. Let the vehicle go to "Abandoned mode."
 3. Perform a new VIDA readout.
• 11005714Jul 2, 2024Electrical system. This is a Technical Journal: "Disconnect charge cable" message, none attached. An improved software is available in VIDA from 2024 week 26 and planned to be available via OTA a few weeks later.

← All problems reported for the 2024 Polestar Polestar 2