2024 Polestar Polestar 2 Technical Service Bulletins

83 technical service bulletins (TSBs) are on record for the 2024 Polestar Polestar 2. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11002689Jun 13, 2024Other or unknown. This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.
• 11000236May 20, 2024Other or unknown. This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.
• 11000078May 8, 2024Other or unknown. This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service
• 10253887Apr 24, 2024Equipment. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
• 10253318Apr 16, 2024Equipment. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
• 10252998Apr 5, 2024Equipment, Other or unknown. This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
• 10251605Mar 6, 2024Electrical system. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
• 10251604Feb 29, 2024Electrical system. This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
• 10250608Feb 21, 2024Electrical system. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary
• 10250393Feb 15, 2024Electrical system. This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.
• 10249706Jan 30, 2024Back-over prevention (rear camera). This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
• 10249195Jan 24, 2024Suspension. This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.
• 10249196Dec 22, 2023Electrical system. This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.
• 10245283Nov 16, 2023Electrical system. This is a Technical Journal: Model Year 2024 Electrical Powertrain, First Year Policy
• 10248832Nov 6, 2023Equipment. Polestar 2 Updates.
• 10245262Nov 2, 2023Electrical system. This is a Technical Journal: Software Update Fails and VIDA Can’t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA.
• 10245173Nov 2, 2023Electrical system, Other or unknown. This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.
• 10244635Nov 1, 2023Electrical system. This is a Technical Journal: Digital Key, intermittent function. A software improvement for the PAKM (Phone as Key Module) has been released as of year 2023 week 42.
• 10245263Oct 31, 2023Other or unknown, Back-over prevention (rear camera). This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
• 10244509Oct 30, 2023Electrical system. This is a Technical Journal: Digital Key, intermittent function. Perform software download.
• 10244323Oct 26, 2023Electrical system. This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.
• 10244272Oct 20, 2023Suspension. This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.
• 10243627Oct 3, 2023Electrical system. This is a Technical Journal: Searching for GPS Message in DIM / CSD
• 10239760Jul 27, 2023Equipment, Electrical system. This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.
• 10239744Jul 27, 2023Equipment. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button
• 10239707Jul 27, 2023Equipment. This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.
• 10239100Jul 12, 2023Electrical system. This is a Technical Journal: Replacement of OBC or HLCM, SW download failure. Perform a new software reload of unit.
• 10238362Jun 27, 2023Equipment. This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.
• 10238365Jun 22, 2023Equipment. This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).
• 10238364Jun 22, 2023Equipment. This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these improvements are included in the Service section attached Technical Journal
• 10239846Jun 21, 2023Equipment. Service action s10239 description.
• 10239845Jun 21, 2023Equipment. Service action s10239 description.
• 10236792Apr 25, 2023Equipment. Service Journal.

← All problems reported for the 2024 Polestar Polestar 2