2019 Ram 1500 Technical Service Bulletins

1,178 technical service bulletins (TSBs) are on record for the 2019 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175068Mar 12, 2020Equipment. Ambient Air Temperature Displayed Temperature Is Inaccurate
• 10175064Mar 12, 2020Equipment, Steering. Left Side Steering Wheel EVIC And Radio Switches Are Inoperative
• 10174148Mar 12, 2020Equipment. Ambient Air Temperature Displayed Temperature Is Inaccurate
• 10174144Mar 12, 2020Wheels, Steering. Left Side Steering Wheel EVIC And Radio Switches Are Inoperative
• 10175479Mar 11, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10175428Mar 11, 2020Equipment. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also…
• 10175067Mar 11, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10175016Mar 11, 2020Seats, Electronic stability control, Air bags, Vehicle speed control. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also…
• 10174147Mar 11, 2020Exterior lighting, Back-over prevention (rear camera). Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10174096Mar 11, 2020Latches, locks and linkages. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also…
• 10175470Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10175058Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10174138Mar 5, 2020Back-over prevention (rear camera). Single Pop Noise From Rear Of Sunroof While Opening
• 10175423Mar 4, 2020Visibility (wipers, defrost, mirrors). CABLE ASSY, Power Sliding Backlite For concern of power sliding backlight will not close or window binding and replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.
• 10175422Mar 4, 2020Body and structure. COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
• 10175011Mar 4, 2020Transmission and drivetrain. CABLE ASSY, Power Sliding Backlite For concern of power sliding backlight will not close or window binding and replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.
• 10175010Mar 4, 2020Body and structure, Brakes. COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
• 10174091Mar 4, 2020Electrical system. CABLE ASSY, Power Sliding Backlite For concern of power sliding backlight will not close or window binding and replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.
• 10174090Mar 4, 2020Seats. COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
• 10173331Feb 28, 2020Electrical system, Electronic stability control. Electronic Stability Control (ESC) Indicator Light Illuminated, DTC?s U1440, U0403 And No (DTCM) Drive Train Control Module Codes Present
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173320Feb 24, 2020Electrical system. ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
• 10173324Feb 22, 2020Equipment. Navigation Search Feature Does Not Work
• 10173321Feb 20, 2020Steering. Left Steering Wheel Switches, Radio Controls, Heated Steering Intermittently Operate, DTC U1446 Implausible Steering Wheel Temperature Received
• 10173317Feb 18, 2020Equipment. Cluster Does Not Retain Selected Radio Theme Update
• 10173368Feb 15, 2020Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code…
• 10173363Feb 14, 2020Visibility (wipers, defrost, mirrors). Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
• 10173315Feb 12, 2020Visibility (wipers, defrost, mirrors). Rear Door Window Binding And Or Difficult To Move
• 10173314Feb 12, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10173313Feb 12, 2020Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10173312Feb 12, 2020Electrical system, Electronic stability control. Mil Lamp Will Illuminate, ETC Lamp Flashing, Throttle Input And Vehicle Speed Are Limited
• 10173274Feb 12, 2020Seats, Wheels. MOLDING, Wheel Opening Flare, Rear For concern of anti-chip tape peeling or bubbling on rear wheel flare and you are replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight the area of concern prior to removal of the anti-chip tape or flare and email pictures to FCA Redacted Content as part of repair. If no response in 15 minutes, proceed with repair.
• 10173360Feb 11, 2020Back-over prevention (rear camera), Transmission and drivetrain, Air bags…. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code DFR…
• 10173311Feb 8, 2020Equipment. Radio Screen Black Or Blank
• 10173310Feb 8, 2020Equipment. Chime Stuck On In The Audio System
• 10173309Feb 8, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10173308Feb 8, 2020Equipment. Audio Mute On All Sources Except AM
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10173344Feb 5, 2020Electrical system, Seats. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the…
• 10170410Dec 20, 2019Wheels. Poor Rear Wheel Opening Molding Adhesion to The Body This bulletin involves inspecting and if necessary, replacing the affected rear wheel opening molding. The customer may describe what appears to be a gap between the rear wheel opening molding and the body of the vehicle.Rear wheel opening moldings may separate at body due to insufficient adhesive bond strength
• 10170336Dec 18, 2019Latches, locks and linkages. Latch, Tailgate with Ajar Switch Tailgate ajar light is illuminated or intermittently illuminated when the tailgate is closed or tailgate will not auto release. Please contact release engineer Richard Sukhdeo at cell phone number (248) 982-3478 for diagnostic assistance and information to assist in problem resolution. If contact is not made within 15 minutes, please continue with the repair and make note of the…
• 10170335Dec 18, 2019Visibility (wipers, defrost, mirrors). Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are intended for DS only, and not to be used on DJ or DT. These parts were removed from DJ and DT, since the bed extender obstructs tail lamp visibility requirements at some angles. Installing these parts onto the 2019 or later DJ and DT trucks will violate lighting obstruction requirements.
• 10170387Dec 12, 2019Wheels. Poor Rear Wheel Opening Molding Adhesion to The Body This bulletin involves inspecting and if necessary, replacing the affected rear wheel opening molding. The customer may describe what appears to be a gap between the rear wheel opening molding and the body of the vehicle.Rear wheel opening moldings may separate at body due to insufficient adhesive bond strengthFig. 1.Rear Wheel Opening Molding Separation
• 10170371Dec 12, 2019Equipment. Parts Escalation Process (OD61336 Linked Document - Parts Support Instructions)
• 10170370Dec 12, 2019Engine cooling. VB1 2014-2019MY DS 3.0L Diesel EGR Cooler (OD61336 Linked Document - Coolant Level Check Tutorial)
• 10170369Dec 12, 2019Engine cooling. Safety Recall VB1: 2014-2019 DS 3.0L EGR Cooler Customer Handling
• 10170306Dec 4, 2019Engine cooling. COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.
• 10170305Dec 4, 2019Body and structure. LAMP, Center High Mounted Stop (CHMSL) Before replacing this part for a water leak or water intrusion, please contact Jeff Bither at (248) 736-6109. If no response in 15 minutes, proceed with repair.
• 10220017Nov 27, 2019Visibility (wipers, defrost, mirrors). WINDSHIELD For windshield optical imperfections, scratches, distortions on vehicles built after 11/30/18, please contact Sandeep Tummuri at (248) 425-3419 before replacing the Windshield. If no response in 15 minutes, proceed with repair.
• 10169165Nov 27, 2019Visibility (wipers, defrost, mirrors), Equipment. WINDSHIELD For windshield optical imperfections, scratches, distortions on vehicles built after 11/30/18, please contact Sandeep Tummuri at (248) 425-3419 before replacing the Windshield. If no response in 15 minutes, proceed with repair.

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