2019 Ram 1500 Technical Service Bulletins

1,178 technical service bulletins (TSBs) are on record for the 2019 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10162504May 22, 2019Equipment, Body and structure. Latch- Front Door
• 10162503May 22, 2019Equipment, Wheels. Molding-Wheel Plane
• 10162502May 22, 2019Equipment, Transmission and drivetrain. Power Transfer Unit
• 10162501May 22, 2019Visibility (wipers, defrost, mirrors), Body and structure. Run-Front Door Glass
• 10162500May 22, 2019Engine, Equipment. Sensor-nitrous oxlde
• 10162478May 22, 2019Engine cooling. FAN MODULE, Radiator Cooling For radiator fan concerns, please contact Sam Zarnegar at 248-944-5703 prior to replacement. If no response in 15 minutes, proceed with repair.
• 10162499May 21, 2019Equipment, Engine. Damper-Steering
• 10162498May 20, 2019Equipment, Engine. Head-Cylinder
• 10162497May 20, 2019Engine. Head-Cylinder
• 10162520May 17, 2019Equipment, Engine. Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
• 10162496May 17, 2019Fuel system. Tube- Fuel Filler
• 10162495May 16, 2019Equipment, Engine. Engine Oil- OW20
• 10162494May 15, 2019Fuel system. Tube- Fuel Filler
• 10162477May 15, 2019Equipment, Engine. ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - [email protected] Ron Dallison (248-292-9510) [email protected] Joe Lovell (734) 309-6467 - [email protected] If no response in 15 minutes, proceed with repair.
• 10162493May 14, 2019Engine. Engine Oil- OW20
• 10162553May 11, 2019Suspension. Noise From Front Sway Bar Link This bulletin involves checking and if necessary, tightening one/both of the swaybar to link nut(s). The customer may describe: There is a loud clunking noise from the front of the vehicle.
• 10162552May 11, 2019Equipment, Electrical system. Flash: Parktronic System (PTS) Module Updates This bulletin involves reprogramming the PTS module with the latest available software. Customers may experience an Electronic Vehicle Information Center (EVIC) message. These DTCs may be setting erroneously and this software enhancement will remove these DTCs. Upon further investigation the technician may find that one or more of the following DTCs have been…
• 10162550May 10, 2019Forward collision avoidance, Lane departure. Flash: Driver Assistance System Module (DASM) Updates This bulletin involves reprogramming the DASM with the latest software available. The customer may describe one or more of the following:Forward Facing Camera Issue, Service Required. An EVIC message indicating "Automatic Cruise Control/Forward CollisionWarning (ACC/FCW) limited functionality". Lane Sense inoperative. The Forward Collision Warning (FCW) warning…
• 10162492May 10, 2019Lane departure. Module-Parking Assist
• 10162491May 10, 2019Equipment. Outlet- Air conditioning & heater
• 10162544May 9, 2019Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal…
• 10162490May 8, 2019Engine cooling. Tailpipe - exhaust
• 10162539May 7, 2019Equipment. UAX and UCX Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.1. Customers may experience one or more of the following:Audio distortion. Uconnect App inoperative. Navigation route guidance incorrect. Radio locked up. Voice recognition inoperative. Navigation locks up and/or black screen. Missing CarPlay® message ?Device Not Present? when using the IPhone®…
• 10162489May 7, 2019Body and structure. Panel Assembly-Door Trim
• 10162488May 7, 2019Equipment. Power distribution center - intelligent power
• 10162487May 7, 2019Transmission and drivetrain. Transmission ? With Torque Converter
• 10162486May 6, 2019Body and structure. FASCIA - REAR
• 10162538May 4, 2019Back-over prevention (rear camera), Electrical system, Equipment. Flash Over The Air (FOTA) Software Update UAV and UCV Radio This bulletin provides information regarding the latest FOTA software update to 21.10. Customers may experience one or more of the following:Backup camera screen is blue. Green horizontal lines appear across screen.
• 10162537May 4, 2019Body and structure. Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or crackingnoises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
• 10162511May 1, 2019Equipment. Warranty Operations Newsletter Volume 5, Issue 4
• 10162485May 1, 2019Electrical system. Ash receiver - instrument panel
• 10162465May 1, 2019Visibility (wipers, defrost, mirrors). MIRROR, Outside Rearview - w/ Memory If the outside rearview mirror is being replaced for concern of "Mirrors tilt in reverse but do not return to the pre-set position after shifting from reverse". Please turn OFF the mirror tilt feature in the radio screen. Do NOT replace the mirror as it will not correct the issue. A software update is expected in the near future to address this issue.
• 10162464May 1, 2019Equipment. GLOVE BOX, Instrument Panel, Lower If you are replacing the lower glove box for any reason, please call Steve Schurig at (586) 291-2347 or Mike Wicker at (248) 821-9350 prior to replacing the lower glove box. If no response in 15 minutes, proceed with repair.
• 10139588May 31, 2018Transmission and drivetrain, Equipment. Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
• 10140015Mar 31, 2017Equipment. Shop Certification Program Guidelines
• 10140010Mar 29, 2017Equipment, Body and structure. Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
• 10140009Mar 29, 2017Fuel system. Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
• 10140008Mar 29, 2017Seats, Equipment. Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code…
• 10140007Mar 27, 2017Equipment, Interior lighting. Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
• 10140006Mar 27, 2017Engine, Engine cooling. 04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
• 10140014Mar 22, 2017Equipment. Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
• 10140005Mar 21, 2017Visibility (wipers, defrost, mirrors). 55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
• 10140013Mar 17, 2017Equipment. Essential Flash Management
• 10140004Mar 17, 2017Latches, locks and linkages, Body and structure. 04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code…
• 10140003Mar 14, 2017Electrical system. R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
• 10140011Mar 1, 2017Visibility (wipers, defrost, mirrors). DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
• 10140210Aug 10, 2016Vehicle speed control. P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
• 10140209Aug 10, 2016Engine cooling, Engine. 05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
• 10140207Aug 10, 2016Exterior lighting. Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
• 10140206Aug 8, 2016Engine cooling. P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

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