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Body and structurePart report

2020 Ram 1500 Body and structure Problems

Complaints
44about this part
Share
7%of 640 total for the year
Median mileage
15,900miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 44 complaints about the body and structure of the 2020 Ram 1500, 7% of the 640 complaints for this model year. Where a mileage was given, the median is 15,900 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Tailgate has opened without my knowledge and was flagged down by someone letting me know the tailgate was open. I was about to loose my tool chest. Vehicle comes with tailgate ajar warning light but this feature does not work on the vehicle. Online boards for Ram also state similar experiences. Want to ensure this safety issue is known and addressed. Ram has not done anything about it”

NHTSA complaint #11383600, filed 2020-12, 3,000 miles

“After taking the truck through a car wash and bringing home to vacuum, I noticed water in the front driver's side floor. I noticed condensation under the floor mat too. After pulling out the kick panel and rolling the carpet back, the metal floor was wet and the pad was saturated. I took it to the dealer and it was reported back to me that there were seams in the body that were not filled.”

NHTSA complaint #11315754, filed 2020-03, 1,770 miles

“I have owned my 2020 Ram 1500 crew cab 4x4 for 8 months. The plastic frame that surrounds the rear window glass has cracked and caused the window to leak. This occurs both when the truck is in motion or is parked. This is a common problem that needs to be investigated because water can seep into the rear airbags causing the airbags to malfunction. Also with a crack in the rear glass frame the glass may explode causing harm to the back seat passengers.”

NHTSA complaint #11386084, filed 2021-01, 5,050 miles

“The rear window or 3rd brake light started allowing water into my truck. My truck has been at gladstone dodge for almost a month now and I still don't have my truck back.”

NHTSA complaint #11413655, filed 2021-04, 23,000 miles

“The rear frame around the rear cab window cracked and is leaking water. This is on a Ram 1500 that is less than a year old with only 5,500 miles on it. There has not been any unusual use or damage that would have caused this to happen. Many other owners are having problems with this exact same crack and water leak. Replacement windows don't seem to fix the issue and crack again.”

NHTSA complaint #11387007, filed 2021-01, 5,500 miles

Related recalls

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202633%
202521%
202434%
2023105%
2022213%
2021335%
2020447%
2019815%
2018152%
2017364%
2016362%
2015493%
2014422%
2013403%
2009411%

Other parts of the 2020 Ram 1500

Electrical system
164 complaints
Engine
155 complaints
Other or unknown
112 complaints
Fuel system
76 complaints
Steering
65 complaints
Transmission and drivetrain
63 complaints
Visibility (wipers, defrost, mirrors)
63 complaints
Brakes
42 complaints
Air bags
21 complaints
Exterior lighting
21 complaints
Forward collision avoidance
16 complaints
Suspension
14 complaints

← All problems reported for the 2020 Ram 1500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology