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Other or unknownPart report

2020 Ram 1500 Other or unknown Problems

Complaints
112about this part
Share
17%of 641 total for the year
Median mileage
5,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 112 complaints about the other or unknown of the 2020 Ram 1500, 17% of the 641 complaints for this model year. Where a mileage was given, the median is 5,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Hot smell in cabin when using 4x4 mode navigation system is not accurate, shows me on roads I'm not. Speed sign recognition either does not work or is very inaccurate. Traffic jam updates never happen. Lane keeping system displays message to place hands on wheel. Then turn off. My hands are on the wheel, it still deactivates itself. Vehicle has sort 8 weeks in dealership, they can fix it”

NHTSA complaint #11399051, filed 2021-03, 6,500 miles

“Windshield cracked. 12' crack due to stone from highway. . Ram dealers cannot calibrate sensors on windshield because Ram has made software and hardware too expensive for purchase. Ramfiat still has not released 2020 softwre update to 3rd party vendors. I called Ram support and they advised no assistance can be offered 'at this time'. I have a new truck I can't safely drive.”

NHTSA complaint #11352241, filed 2020-08, 5,000 miles

“I have owned my 2020 Ram 1500 crew cab 4x4 for 8 months. The plastic frame that surrounds the rear window glass has cracked and caused the window to leak. This occurs both when the truck is in motion or is parked. This is a common problem that needs to be investigated because water can seep into the rear airbags causing the airbags to malfunction. Also with a crack in the rear glass frame the glass may explode causing harm to the back seat passengers.”

NHTSA complaint #11386084, filed 2021-01, 5,050 miles

“Sunroof exploded! Driving on freeway we heard loud blast and than the glass was gone! No other cars around. No overpass for miles. Glass blew up and gone like valcano. We had to drive 30 min in the rain home. Dealer currently says no warranty?”

NHTSA complaint #11383318, filed 2020-12, 7,500 miles

“I drove the vehicle and the tailgate was not properly latched. The vehicle is equipped with a tailgate ajar warning light, but it is disabled by the manufacturer. The tailgate popped open while driving and items fell from my truck bed onto the road creating a significant safety hazard for other drivers. Because there warning light is purposely disabled, I was unaware of the hazard until I stopped the truck at my destination. When contacting the manufacturer, I was told they would not fix the warning light. …”

NHTSA complaint #11343745, filed 2020-08, 500 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
20261616%
20253810%
20241519%
20234622%
20229515%
202110415%
202011217%
201923716%
20189214%
2017688%
20161278%
20151178%
20141378%
2013514%
2009719%

Other parts of the 2020 Ram 1500

Electrical system
164 complaints
Engine
155 complaints
Fuel system
76 complaints
Steering
65 complaints
Transmission and drivetrain
63 complaints
Visibility (wipers, defrost, mirrors)
63 complaints
Body and structure
44 complaints
Brakes
42 complaints
Air bags
21 complaints
Exterior lighting
21 complaints
Forward collision avoidance
16 complaints
Suspension
14 complaints

← All problems reported for the 2020 Ram 1500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology