2023 Ram 1500 Technical Service Bulletins

548 technical service bulletins (TSBs) are on record for the 2023 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10247955Feb 16, 2023Back-over prevention (rear camera). Uconnect Box Require Service Message
• 10234428Feb 16, 2023Electrical system. Uconnect Box Require Service Message
• 10248023Feb 15, 2023Electronic stability control, Suspension, Wheels, Air bags, Transmission and…. Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.
• 10247953Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10234496Feb 15, 2023Equipment, Wheels. Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.
• 10234493Feb 15, 2023Wheels, Steering. Radio USB Software Update T25.47 or T25.48 The customer may describe one of more of the following: ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXMT 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues. This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48…
• 10248019Feb 14, 2023Brakes, Wheels, Back-over prevention (rear camera), Other or unknown…. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ?…
• 10247952Feb 14, 2023Transmission and drivetrain. Enabling A New Power Side Step Module.
• 10247949Feb 14, 2023Body and structure. Power Side Step Does Not Operate Or Operates Intermittently
• 10247905Feb 14, 2023Back-over prevention (rear camera). ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10247904Feb 14, 2023Back-over prevention (rear camera). ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234492Feb 14, 2023Back-over prevention (rear camera), Wheels, Brakes, Steering, Other or…. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ?…
• 10234423Feb 14, 2023Transmission and drivetrain. Enabling A New Power Side Step Module.
• 10234421Feb 14, 2023Electrical system. Power Side Step Does Not Operate Or Operates Intermittently
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10234378Feb 14, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10234377Feb 14, 2023Suspension. ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10247902Feb 9, 2023Back-over prevention (rear camera). ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234375Feb 9, 2023Engine cooling. ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10247995Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10234468Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10231695Jan 27, 2023Transmission and drivetrain. Front Drive Shaft If replacing DT 5.7L front propeller shaft for concerns of a noise, please contact FCA Redacted Content prior to ordering part to create a FasTrack for return to analyze. If no response in 15 min, proceed with repair.
• 10231807Jan 26, 2023Back-over prevention (rear camera). Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA…
• 10231738Jan 24, 2023Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.
• 10231735Jan 23, 2023Transmission and drivetrain, Brakes, Visibility (wipers, defrost, mirrors)…. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
• 10231689Jan 17, 2023Vehicle speed control. SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as…
• 10231722Jan 13, 2023Equipment. Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
• 10231720Jan 13, 2023Back-over prevention (rear camera), Air bags, Vehicle speed control. Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.
• 10231686Jan 13, 2023Seat belts, Vehicle speed control. LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding. If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue goes away before replacing the latch. Please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10231748Jan 12, 2023Equipment. Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
• 10231714Jan 7, 2023Visibility (wipers, defrost, mirrors). Defogger Is Not Working. Terminal Detached From The Glass.
• 10231721Jan 6, 2023Equipment. Customer Indicates Heat Is Blowing Warm Not Hot.
• 10231711Jan 6, 2023Equipment. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
• 10229768Dec 21, 2022Fuel system. Upgrading To A Larger Capacity Fuel Tanks
• 10229760Dec 17, 2022Electrical system, Suspension. Cluster Message ?Service Air Suspension?
• 10229810Dec 15, 2022Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market.
• 10229748Dec 8, 2022Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 10229740Dec 3, 2022Equipment, Electrical system. Weather App May Freeze, Lockup Or Has Error Loading
• 10229735Dec 1, 2022Electrical system, Equipment. Enhanced Vehicle Security, Valet Mode Operation and Personnel Identification Number (PIN)
• 10230413Nov 28, 2022Visibility (wipers, defrost, mirrors). Seal, Sunroof
• 10230412Nov 28, 2022Electrical system. SENSOR Intrusion Module
• 10230411Nov 28, 2022Engine cooling. Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
• 10230451Nov 1, 2022Air bags, Electrical system, Fuel system, Engine cooling, Tires. It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.
• 10227717Oct 21, 2022Vehicle speed control. Speed Control Operates Intermittently
• 10227716Oct 20, 2022Seats, Body and structure, Latches, locks and linkages. Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.
• 10226012Sep 30, 2022Electrical system, Transmission and drivetrain. Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs) Invalid Data and Loss of Communications with the Electronic Shift Module (ESM) U11E3-00, U0103-00, U1267-00
• 10225951Sep 14, 2022Electrical system, Other or unknown, Body and structure. CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
• 10225287Aug 19, 2022Body and structure, Other or unknown. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

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