2023 Ram 1500 Technical Service Bulletins

548 technical service bulletins (TSBs) are on record for the 2023 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248554Sep 8, 2023Body and structure, Equipment. Dust Intrusion Or Air Leak Into Cab
• 10244393Sep 8, 2023Body and structure. Dust Intrusion Or Air Leak Into Cab
• 10248505Sep 7, 2023Electrical system, Engine cooling. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10244344Sep 7, 2023Engine cooling, Electrical system. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10248595Sep 1, 2023Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy. This bulletin involves reprogramming the PCM with the latest available software.
• 10244434Sep 1, 2023Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy. This bulletin involves reprogramming the PCM with the latest available software.
• 10243293Aug 31, 2023Equipment, Electrical system. Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss.
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243188Aug 30, 2023Electrical system, Engine cooling. Check Engine Light On, DTC?s P2008 P2016 P2017 Circuit F342, Spread Terminal At Solenoid Short Runner Valve Connector
• 10243102Aug 28, 2023Electrical system. STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
• 10243187Aug 26, 2023Engine cooling. Check Engine Light On, P0113 Intake Air Temperature Sensor 1 Circuit High
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243176Aug 23, 2023Equipment. SiriusXM (SXM) Advertisements Pop Up On Radio
• 10244164Aug 22, 2023Electrical system. This bulletin applies to vehicles built on and before June 05, 2023 (MDH 0605XX) equipped with a Global Telematics Box Module (Sales Code RDG)
• 10243168Aug 18, 2023Body and structure, Transmission and drivetrain. Multiple Warning Lights, Sealer Between Ground Stud G908A And Eyelet
• 10243166Aug 17, 2023Seats. The Heated Seats Do Not Meet The Customers Expectations
• 10243165Aug 17, 2023Seats, Other or unknown. The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13
• 10243254Aug 16, 2023Equipment. Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
• 10243252Aug 15, 2023Engine cooling, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. ? P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. This bulletin involves reprogramming the PCM with…
• 10243154Aug 9, 2023Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera)…. Wind Whistle Noise From Dash A Pillar Area While Driving
• 10243153Aug 8, 2023Other or unknown. Apple CarPlay Does Not Work Or Not Connecting
• 10243239Aug 5, 2023Engine cooling. Broken Internal Coolant Valve Gear Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve.
• 10243232Aug 3, 2023Equipment, Electrical system. Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ?
• 10243138Aug 3, 2023Steering, Other or unknown. EPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).
• 10243136Aug 2, 2023Other or unknown, Equipment. Radio Resets Intermittently After A Screech Or Buzz Sound
• 10244163Aug 1, 2023Equipment. WiFi Hotspot does not work.
• 10243224Aug 1, 2023Equipment. Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
• 10242833Jul 28, 2023Electrical system, Back-over prevention (rear camera). Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in…
• 10242767Jul 28, 2023Transmission and drivetrain. Check Engine Lamp (CEL) On, Service Transmission Message
• 10242831Jul 27, 2023Brakes, Electrical system, Engine cooling. ACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). NOTE: There is no issue with the ignition switch or the switching of positions, but with the indication of the ACC lamp around the switch when in the ACC position. There is also cluster EVIC…
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242828Jul 26, 2023Equipment, Electrical system. Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10242823Jul 25, 2023Equipment, Electrical system. Radio R160.00.21 USB Software Update
• 10242715Jul 24, 2023Steering. EPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.
• 10242819Jul 21, 2023Equipment, Electrical system. Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ?Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle…
• 10242815Jul 19, 2023Electrical system. Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest…
• 10242812Jul 18, 2023Electrical system. Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email).
• 10242756Jul 18, 2023Equipment. EPS And Other CAN C Modules Offline, U0001 And U0002 Can C Bus Diagnostic Trouble Codes (DTCs)
• 10242707Jul 17, 2023Brakes, Electrical system. Brake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242706Jul 17, 2023Brakes, Electrical system. PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242811Jul 15, 2023Electrical system. Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. This bulletin involves reprogramming the BCM module with the latest available software.
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242791Jul 11, 2023Transmission and drivetrain. Transmission Oil Cooler Line(s) Not Fully Seated Causing Potential Oil Leak Leaking transmission fluid toward the front of vehicle. This bulletin involves seating transmission oil cooler lines into the transmission oil cooler.
• 10242790Jul 11, 2023Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software.
• 10242737Jul 11, 2023Equipment. Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
• 10242703Jul 5, 2023Transmission and drivetrain. Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair. If no response within 15 minutes, proceed with the repair.

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