2015 Ram 3500 Technical Service Bulletins

523 technical service bulletins (TSBs) are on record for the 2015 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121863Nov 11, 2016Electrical system, Electronic stability control. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: Cluster stays awake after ignition is turned off for 10 minutes or more. False message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC).
• 10223866Sep 21, 2016Electrical system. USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues…
• 10223861Sep 14, 2016Visibility (wipers, defrost, mirrors), Engine cooling. Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542.
• 10223859Sep 14, 2016Engine cooling. Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine.
• 10223855Sep 7, 2016Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has…
• 10223854Sep 7, 2016Engine cooling. Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or…
• 10121722Sep 2, 2016Engine, Electrical system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM) with the latest available software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. NOTE: There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed…
• 10121737Aug 31, 2016Engine, Electrical system. Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
• 10226283Aug 24, 2016Body and structure, Equipment. Center Console.
• 10130082Aug 24, 2016Body and structure. Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the…
• 10194280Aug 20, 2016Equipment, Electrical system, Transmission and drivetrain. Powertrain diagnostic and system improvements.
• 10140210Aug 10, 2016Vehicle speed control. P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
• 10140209Aug 10, 2016Engine cooling, Engine. 05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
• 10140207Aug 10, 2016Exterior lighting. Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
• 10140206Aug 8, 2016Engine cooling. P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
• 10140205Aug 6, 2016Equipment. 68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
• 10140203Aug 5, 2016Body and structure, Latches, locks and linkages. 68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
• 10221559Jul 27, 2016Body and structure. Tailgate controller If the vehicle is in for tailgate issue on all RAMs 2014, 2015, 2016 MY, FCA is looking to gather information prior to repairing the vehicle. Please contact Jim Smith via Cell Phone (248) 765-8972 If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair.
• 10136541Jul 27, 2016Body and structure. Tailgate controller If the vehicle is in for tailgate issue on all RAMs 2014, 2015, 2016 MY, FCA is looking to gather information prior to repairing the vehicle. Please contact Jim Smith via Cell Phone (248) 765-8972 If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair.
• 10121668Jul 13, 2016Engine cooling. Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not…
• 10121649Jul 8, 2016Electrical system. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and if required, updating the radio software.A small number of customers may experience one or more of the following: · Blind Spot module beep or chime sound may be heard continuously (KL Only). · Radio may keep the CAN bus network awake, causing a battery drain.
• 10121640Jul 6, 2016Transmission and drivetrain. Transmission Torque Converter Replacement After Drone Noise Verification This bulletin involves test driving the vehicle to listen for audible ?drone? noise at approximately 2,000 RPM. If drone noise is verified, normal torque converter replacement should be performed. The customer may describe a ?heavy droning noise? coming from the vehicle at an engine speed range of 1,800 RPM to 2,000 RPM with mid to deep…
• 10218270Jun 22, 2016Transmission and drivetrain. Fan Support Assembly, Fan Support Bearing, Fan Pulley If you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current Mopar stock (part number 52014729A$).~ Once installed, contact Christine Donegan at (866) 799-1692 ext 1257 to initiate a fast track request for the return of the parts for analysis.
• 10140137Jun 22, 2016Transmission and drivetrain. Fan Support Assembly, Fan Support Bearing, Fan Pulley If you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current Mopar stock (part number 52014729A$).~ Once installed, contact Christine Donegan at (866) 799-1692 ext 1257 to initiate a fast track request for the return of the parts for analysis.
• 10080240Jun 22, 2016Transmission and drivetrain, Engine cooling. "fan support assembly, fan support bearing, fan pulley if you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current mopar stock (part number 52014729a$).~ once installed, contact christine donegan at (866) 799-1692 ext 1257 to initiate a fast track request for the return of the parts for analysis."
• 10140103Jun 17, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140102Jun 17, 2016Equipment, Exterior lighting. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140101Jun 17, 2016Electrical system, Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140100Jun 15, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02…
• 10140099Jun 15, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140098Jun 15, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July…
• 10140097Jun 15, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140094Jun 15, 2016Engine cooling, Engine. Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all…
• 10220449Jun 10, 2016Engine cooling. Poor weld on muffler.
• 10191420Jun 10, 2016Engine cooling. Poor weld on muffler.
• 10140096Jun 10, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions…
• 10140095Jun 10, 2016Engine cooling. 68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct…
• 10137047Jun 8, 2016Electrical system. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete…
• 10137046Jun 8, 2016Equipment. A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light.
• 10137045Jun 8, 2016Electrical system. Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline.
• 10137044Jun 8, 2016Electrical system. Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion…
• 10226281Jun 7, 2016Engine cooling, Fuel system. Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases…
• 10137067Jun 7, 2016Fuel system. Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases…
• 10226271Jun 4, 2016Electrical system, Transmission and drivetrain. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P0335 - Crankshaft Position Sensor…
• 10137057Jun 4, 2016Engine cooling, Transmission and drivetrain. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P0335 - Crankshaft Position Sensor…
• 10219814Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
• 10219808Jun 1, 2016Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10218250Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
• 10218248Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10218244Jun 1, 2016Visibility (wipers, defrost, mirrors), Brakes, Transmission and drivetrain. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.

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