2015 Ram 3500 Technical Service Bulletins

523 technical service bulletins (TSBs) are on record for the 2015 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10215151Apr 1, 2016Electrical system, Equipment. Diagnostic And System Improvements.
• 10140170Apr 1, 2016Engine cooling. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10140169Apr 1, 2016Electrical system, Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P218F…
• 10140168Apr 1, 2016Engine cooling, Electrical system. SUBJECT: Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM) with the latest available software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel.
• 10074936Apr 1, 2016Engine. Summary to be provided on a future date.
• 10074935Apr 1, 2016Electrical system. Summary to be provided on a future date.
• 10074934Apr 1, 2016Electrical system. Summary to be provided on a future date.
• 10140217Mar 23, 2016Fuel system. Urea tank shell Trucks equipped with a 6.7L Cummins Turbo Diesel only; If vehicle comes in with a P207F DTC, record the following information to be shared with the engineer.
• 10140211Mar 22, 2016Seats, Latches, locks and linkages. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142203Mar 15, 2016Electrical system, Equipment. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10141316Mar 3, 2016Engine cooling, Equipment. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10141310Feb 26, 2016Equipment. Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit
• 10215059Feb 5, 2016Engine cooling. This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10121922Jan 26, 2016Electrical system, Transmission and drivetrain. Powertrain Control Module If a PCM/ECM is being replaced due to liquid being present inside of the PCM/ECM electrical connector(s) on a 2015-2016 model year 5.7L Hemi DS, D2, DD, DJ or DX truck, please call Lou Nigro at cell (810) 293-3858. If no response is received within 15 minutes, please continue with repair.~
• 10159998Dec 16, 2015Vehicle speed control. Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10160041Dec 12, 2015Suspension. Air Suspension Compressor Inoperative This bulletin involves replacing the Air Suspension Compressor Assembly. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find the following Diagnostic Trouble Code may have been set: ? C1556-14-Ride Height Air Pressure Sensor - Circuit Short To Ground Or Open In addition to the DTC listed…
• 10218012Dec 10, 2015Brakes, Seat belts, Electrical system. Anti Lock Brake (ABS) Module System Enhancements.
• 10215046Dec 10, 2015Brakes. Anti Lock Brake (ABS) Module System Enhancements.
• 10160034Dec 10, 2015Brakes, Electrical system, Electronic stability control. Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic…
• 10159992Dec 9, 2015Brakes. Part Description: Rotor - Front 2 Piece Issue Description: For SRT vehicles with the 2-piece Front Rotor (BR7 sales code), do NOT replace the rotor for a clicking noise occuring while turning at low parking lot speeds. Instead, remove front wheels and rotors and clean mating surfaces (wheel mounting face, rotor mounting faces (both sides), and hub mounting face) with a Scotch Brite Pad or equivalent, and…
• 10160026Dec 5, 2015Transmission and drivetrain. Vibration During Quick Launch While Towing This bulletin involves replacing the rear prop shaft, if required. The customer may describe a vibration feeling during a fast launch from 0 mph (0 kph) to 11 mph (18 kph) and the vehicle hauling a heavy load. This vibration is most noticeable at a launch from a stop, at Wide Open Throttle (WOT) while towing a heavy trailer.
• 10218070Dec 1, 2015Suspension, Electronic stability control. This bulletin involves replacing the Air Suspension Compressor Assembly.
• 10215104Dec 1, 2015Electronic stability control, Equipment, Suspension. This bulletin involves replacing the Air Suspension Compressor Assembly.
• 10159962Nov 26, 2015Engine cooling, Equipment. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10159894Nov 24, 2015Wheels, Equipment. Part Description: Dually Truck Front Wheel Cover Issue Description: If the customer complaint is for a noisy wheel cover, please verify the wheel cover is properly seated by removing and re-installing. Drive vehicle to verify noise. If noise is present, replace the wheel cover
• 10218075Nov 17, 2015Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
• 10215109Nov 17, 2015Transmission and drivetrain, Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
• 10159944Nov 17, 2015Electrical system, Transmission and drivetrain. Flash: Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. NOTE: This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will…
• 10074386Nov 17, 2015Electrical system. Summary to be provided on a future date.
• 10159935Nov 13, 2015Equipment, Electrical system. RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted.
• 10218060Nov 11, 2015Electrical system. This bulletin involves configuring the Body Control Module (BCM).
• 10215094Nov 11, 2015Equipment, Electrical system, Body and structure. This bulletin involves configuring the Body Control Module (BCM).
• 10159925Nov 11, 2015Electrical system. LED Lamp Configuration Update This bulletin involves configuring the Body Control Module (BCM). The customer may describe LED Turn Signals do not properly display.
• 10159919Nov 7, 2015Engine cooling, Electrical system, Fuel system, Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ?
• 10218058Nov 5, 2015Electrical system. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
• 10215092Nov 5, 2015Equipment, Electrical system. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
• 10159909Nov 5, 2015Electrical system. Vehicle System Interface Module Unresponsive This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the latest available software. Customers may notice uplift components connected to the VSIM inoperative at times. This is caused by a condition where as the VSIM locks up and becomes unresponsive. No DTCs will be reported for loss of communication between the VSIM and Central Body…
• 10218074Nov 4, 2015Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
• 10215108Nov 4, 2015Electrical system, Transmission and drivetrain. This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
• 10159903Nov 4, 2015Transmission and drivetrain, Electrical system, Engine. Flash: Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: ? P3426 - Cylinder 4 Deactivation Control Performance. ? P3402 - Cylinder 1 Deactivation Control Performance. ? P3442 - Cylinder 6 Deactivation Control…
• 10074385Nov 4, 2015Electrical system. Summary to be provided on a future date.
• 10217378Oct 28, 2015Equipment. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information.
• 10216140Oct 28, 2015Equipment, Engine cooling. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information.
• 10151721Oct 28, 2015Engine cooling, Engine. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information.
• 10151698Oct 28, 2015Steering. Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015…
• 10151697Oct 23, 2015Body and structure. Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015…
• 10151696Oct 23, 2015Engine. Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using…
• 10151695Oct 22, 2015Equipment. Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open…

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