2015 Ram 3500 Technical Service Bulletins

523 technical service bulletins (TSBs) are on record for the 2015 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10217371Oct 21, 2015Equipment. Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair
• 10216133Oct 21, 2015Forward collision avoidance, Equipment. Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair
• 10151714Oct 21, 2015Vehicle speed control. Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair
• 10151694Oct 19, 2015Air bags. Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to…
• 10151693Oct 19, 2015Fuel system. Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any…
• 10151699Oct 18, 2015Equipment. Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return…
• 10151700Oct 17, 2015Brakes. Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17…
• 10151754Oct 14, 2015Visibility (wipers, defrost, mirrors). Windshield Wiper Blade/Element Maintenance
• 10151692Oct 12, 2015Equipment. Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to…
• 10151691Oct 12, 2015Equipment. Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN…
• 10151690Oct 6, 2015Fuel system, Equipment. Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors.
• 10151689Oct 6, 2015Latches, locks and linkages. Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015…
• 10148675Sep 22, 2015Brakes, Equipment. Rear Park Assist Chime Incorporation This bulletin involves the introduction of speakers to support the ParkSense Rear Park Assist chime. The customer may describe a lack of the audible chime during the use of the Park Sense Rear Park Assist system.
• 10058754Sep 22, 2015Electrical system. Ram 3500 cab chassis and ram 4500/5500 cab chassis: lack of audible chime during the use of parksense rear park assist system
• 10148657Sep 3, 2015Electrical system, Transmission and drivetrain. MIL Illuminates On Rough Roads This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination while driving on rough roads. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? P0300 - Multiple Cylinder Misfire ? P0301…
• 10058820Sep 3, 2015Equipment. 2015 ram 2500 pickup and 2015 ram 3500 pickup: vehicles with 5.7l engines, while driving on rough roads may experience a malfunction indicator lamp illumination. Procedure on reprogramming powertrain control module with latest software
• 10149036Aug 27, 2015Body and structure. Molding Sill-Rear
• 10149035Aug 27, 2015Equipment. Inspection and Return: 68261532AA: Evaporator - Air Conditioning
• 10148990Aug 27, 2015Seats. Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
• 10149034Aug 26, 2015Visibility (wipers, defrost, mirrors). Inspection and Return: Motor - Window Regulator,Frt. &Rear Door
• 10149033Aug 24, 2015Exterior lighting. TAILLIGHT.
• 10149023Aug 23, 2015Equipment, Visibility (wipers, defrost, mirrors). Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found…
• 10149032Aug 22, 2015Air bags. STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
• 10149022Aug 22, 2015Tires. Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
• 10148986Aug 22, 2015Equipment. Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case. The Star center will reply back with an access code that will need to be entered into the radio. The customer may notice that their Uconnect Apps do not work and they can?t register with Uconnect.
• 10149031Aug 21, 2015Seats. Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
• 10149021Aug 21, 2015Transmission and drivetrain. 2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission…
• 10149030Aug 20, 2015Seat belts. Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
• 10149029Aug 20, 2015Brakes. Inspection and Return:Brake Rotor-52121050AA
• 10149020Aug 20, 2015Equipment. RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue.
• 10149019Aug 19, 2015Equipment. HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
• 10149028Aug 18, 2015Body and structure. Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
• 10149018Aug 18, 2015Equipment. HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type.
• 10149027Aug 17, 2015Brakes. Inspection and Return: Brake Rotor - PN 04779884AC
• 10149017Aug 17, 2015Tires. Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
• 10149016Aug 16, 2015Transmission and drivetrain. Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
• 10149015Aug 15, 2015Fuel system. Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
• 10149026Aug 14, 2015Brakes. Inspection and Return: Brake Rotor - PN 68188899AA
• 10149014Aug 14, 2015Exterior lighting. Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to [email protected]. Thank you.
• 10149013Aug 13, 2015Equipment. Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
• 10149025Aug 12, 2015Brakes. Inspection and Return: Brake Rotor - PN 04779712AA
• 10149012Aug 12, 2015Transmission and drivetrain. Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD…
• 10148965Aug 12, 2015Engine cooling. Diesel Exhaust Fluid (DEF) Level Sensor Manufacturing Defect This bulletin involves replacing the DEF pump module. A manufacturing defect in the level sensor may have occurred, if the level sensor was built within the time frame listed above. There may be a Malfunction Indicator Lamp (MIL) illuminated. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ?…
• 10149011Aug 11, 2015Engine. Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130.
• 10149010Aug 10, 2015Engine cooling. Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to [email protected]~ To Retrieve Marks Data on WiTech:~…
• 10149009Aug 9, 2015Vehicle speed control. Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
• 10149008Aug 8, 2015Electrical system. Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
• 10149007Aug 7, 2015Equipment. Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit…
• 10149024Aug 6, 2015Wheels, Equipment. Return: Molding Kit - Wheel Lip Opening
• 10149006Aug 6, 2015Engine cooling. Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex…

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