2015 Ram 3500 Technical Service Bulletins

523 technical service bulletins (TSBs) are on record for the 2015 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139936Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
• 10139934Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10139930Jun 1, 2016Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10228123May 26, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
• 10181489May 26, 2016Body and structure, Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
• 10141289May 26, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
• 10228135May 19, 2016Equipment, Electrical system. RA3/RA4 Radio Software Enhancements
• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228134May 13, 2016Equipment, Electrical system. RA3/RA4 Radio Software Enhancements
• 10220438May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10220437May 13, 2016Equipment. Radio software enhancement.
• 10191409May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10191408May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10228142May 11, 2016Engine cooling, Equipment. Pentastar Oil Filter Adapter
• 10181460May 11, 2016Equipment, Engine. Engine Out NOX Sensor 1/1 If causal part replacement is the Engine Out NOx sensor (Bank 1, Sensor 1/NOx A) PNs 68085740AA, or 68197109AA, please file claim under LOP 250809~
• 10141260May 11, 2016Equipment. KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
• 10140226May 6, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your…
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140249May 4, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140248May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140227May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10219793Apr 29, 2016Brakes, Lane departure, Visibility (wipers, defrost, mirrors), Electrical…. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High…
• 10138977Apr 29, 2016Equipment, Electrical system, Brakes. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High…
• 10076510Apr 29, 2016Electrical system, Equipment. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
• 10219795Apr 23, 2016Back-over prevention (rear camera), Electronic stability control, Electrical…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P218F…
• 10138979Apr 23, 2016Fuel system, Electrical system, Exterior lighting, Transmission and…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P218F…
• 10076526Apr 23, 2016Engine, Electrical system. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
• 10224659Apr 22, 2016Electrical system. This Bulletin involves updating the (ASCM) software.
• 10139959Apr 22, 2016Suspension. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message Battery Voltage Low - Start Engine to Change Ride Height which appears in the Electronic Vehicle Information Center (EVIC).
• 10076503Apr 22, 2016Electrical system, Suspension. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements SYMPTOM/CONDITION: A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and…
• 10076282Apr 22, 2016Suspension, Electrical system. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements OVERVIEW: This Bulletin involves updating the (ASCM) software. SYMPTOM/CONDITION: A customer may describe the following: • **Cluster stays awake after ignition is turned off for 10 minutes or more.** • False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC).
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224672Apr 19, 2016Equipment. Center Console Lid Binding
• 10219694Apr 19, 2016Body and structure. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10209545Apr 19, 2016Back-over prevention (rear camera), Equipment. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10139971Apr 19, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10076541Apr 19, 2016Equipment. SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10224642Apr 9, 2016Electrical system. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10218068Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10215102Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10138953Apr 9, 2016Equipment, Engine cooling. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10224626Apr 1, 2016Fuel system, Electrical system, Exterior lighting. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10224625Apr 1, 2016Fuel system, Brakes, Exterior lighting, Electrical system, Back-over…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P218F…
• 10224624Apr 1, 2016Electrical system. SUBJECT: Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM) with the latest available software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel.
• 10218119Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10218118Apr 1, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10218117Apr 1, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215153Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10215152Apr 1, 2016Equipment, Electrical system. Diagnostic And System Improvements.

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