2017 Ram 3500 Steering Problems

“My vehicle is subject to a recall for the steering drag link assembly. The recall states the assembly will be inspected and welded as the repair. There is a replacement part listed on the recall however dealers are not installing the revised part. I contacted FCA (chrysler) corporate office about the safety concern with welding steering components. …”

“Recently, I departed from home in my truck to head out on errands. I found it was difficult to steer. Realizing it felt like a flat front tire, I pulled off the road and found the front right tire was flat. At no time did I receive any warning from the factory installed tire pressure monitoring system. Looking at the TPMS, the pressure indicated 14 PSI, then later 11 PSI. At no time did I receive an audible or visual alarm from the truck. …”

“The adjuster on my draglink was loose and the nuts were welded to the adjuster and I was told this was a tempoary repair. Today I contacted Ram about a permanent repair for my truck and was informed that weding was a permanent fix. How can you allow this. My front end is no longer adjustable and now I am forced to go to dealer for front end work independent shops do not want the libialty. Welding nuts and cutting them loose weakens the metal are you requiring welding certification for repairs. This repair is not satisfactory please advise thank you”

“Ram has a recall for the drag link, my dealership has preformed the recall repair which is to weld solid the drag link this is not a proper repair. I would say this is what a backyard mechanic might do to enter a demo derby not a repair on a new truck under warranty. This item came on the truck as an adjustable part of the steering system and rams fix is to weld this part making it no longer adjustable and the steering can no longer be aligned. My steering wheel is crooked and Ram has told me that's to bad we are going to do nothing for you that's rams customer care not the dealer...”

“V06/NHTSA 19v-021 the fix for this recall is not adequate , welding an component that has part its functionally, adjustment and maintainability, rendering it useless , could be considered causing irreparable damage. I believe recalls should not damage a vehicle , but return it as functional as intended.”