2019 Ram 3500 Technical Service Bulletins

803 technical service bulletins (TSBs) are on record for the 2019 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175731Apr 18, 2020Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS…
• 10175677Apr 18, 2020Electrical system. Valve Body Pressure Testing Plug Inspection
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175675Apr 16, 2020Brakes, Electrical system. Service Trailer Brake Warning Message Displayed On The Cluster
• 10175618Apr 15, 2020Electrical system, Equipment. RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.
• 10175617Apr 15, 2020Other or unknown. MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled? displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water…
• 10175667Apr 10, 2020Equipment. Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175661Apr 7, 2020Electrical system. Navigation Won't Save Address After Vehicle Sleep Cycle
• 10175656Apr 4, 2020Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10175654Apr 3, 2020Electrical system. Device Not Supported Message On Radio Screen
• 10175701Apr 1, 2020Electrical system. Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev. D)
• 10175647Apr 1, 2020Electrical system. SXM Icon Missing After Radio Reset
• 10175644Apr 1, 2020Electrical system. Far End Caller Can Not Hear Driver During Phone Call
• 10175643Apr 1, 2020Electrical system. TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
• 10175614Apr 1, 2020Engine cooling. Compressor RAM HD/CC. For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5°C +/- 2 °C &…
• 10175610Apr 1, 2020Engine cooling, Brakes. Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star…
• 10175507Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175094Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10174174Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175504Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175091Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10174171Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175587Mar 27, 2020Body and structure, Engine cooling, Exterior lighting. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10175501Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10175174Mar 27, 2020Body and structure, Engine cooling, Exterior lighting. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10175088Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10174254Mar 27, 2020Engine cooling, Equipment. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10174168Mar 27, 2020Electrical system, Equipment. Speed Control Operates Intermittently
• 10175519Mar 25, 2020Engine cooling. Revised Emissions Recall VB6 Diesel Engine Calibration
• 10175106Mar 25, 2020Engine cooling. Revised Emissions Recall VB6 Diesel Engine Calibration
• 10174186Mar 25, 2020Fuel system. Revised Emissions Recall VB6 Diesel Engine Calibration
• 10175564Mar 18, 2020Vehicle speed control, Transmission and drivetrain. Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass, if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
• 10175487Mar 18, 2020Lane departure, Other or unknown. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10175151Mar 18, 2020Body and structure. Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass, if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
• 10175075Mar 18, 2020Lane departure, Other or unknown. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10174231Mar 18, 2020Visibility (wipers, defrost, mirrors). Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass, if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
• 10174155Mar 18, 2020Visibility (wipers, defrost, mirrors), Lane departure, Other or unknown…. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10175483Mar 16, 2020Equipment. Water Leak Carpet Wet At Front And Or Rear Seats
• 10175071Mar 16, 2020Equipment. Water Leak Carpet Wet At Front And Or Rear Seats
• 10174151Mar 16, 2020Body and structure. Water Leak Carpet Wet At Front And Or Rear Seats
• 10175429Mar 11, 2020Equipment. LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10175017Mar 11, 2020Equipment, Visibility (wipers, defrost, mirrors). LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10174097Mar 11, 2020Exterior lighting. LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10175552Mar 10, 2020Air bags, Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175139Mar 10, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10174219Mar 10, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175546Mar 6, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC:P0733-00 - Gear 3 Shift Incorrect Ratio. The following software enhancements are available:Harsh garage shift engagements in to, either reverse…
• 10175544Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175542Mar 6, 2020Electrical system. Missing Upfitter Auxiliary Wiring This bulletin involves adding a jumper wire harness to the rear auxiliary wiring harness. The customer or upfitter may describe the following:The upfitter auxiliary fused wires are not populated on the rear of the chassis wiring harness equipped with Instrument Panel (IP) auxiliary switches. The wires are located on the right side of the rear chassis cross beam, above the fifth…

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