2019 Ram 3500 Technical Service Bulletins

803 technical service bulletins (TSBs) are on record for the 2019 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175133Mar 6, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC:P0733-00 - Gear 3 Shift Incorrect Ratio. The following software enhancements are available:Harsh garage shift engagements in to, either reverse…
• 10175131Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175129Mar 6, 2020Electrical system. Missing Upfitter Auxiliary Wiring This bulletin involves adding a jumper wire harness to the rear auxiliary wiring harness. The customer or upfitter may describe the following:The upfitter auxiliary fused wires are not populated on the rear of the chassis wiring harness equipped with Instrument Panel (IP) auxiliary switches. The wires are located on the right side of the rear chassis cross beam, above the fifth…
• 10174213Mar 6, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC:P0733-00 - Gear 3 Shift Incorrect Ratio. The following software enhancements are available:Harsh garage shift engagements in to, either reverse…
• 10174211Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10174209Mar 6, 2020Equipment. Missing Upfitter Auxiliary Wiring This bulletin involves adding a jumper wire harness to the rear auxiliary wiring harness. The customer or upfitter may describe the following:The upfitter auxiliary fused wires are not populated on the rear of the chassis wiring harness equipped with Instrument Panel (IP) auxiliary switches. The wires are located on the right side of the rear chassis cross beam, above the fifth…
• 10175523Mar 5, 2020Seats. Customer Satisfaction Notification VF1 Seat Heater Switch
• 10175470Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10175110Mar 5, 2020Electrical system, Seats. Customer Satisfaction Notification VF1 Seat Heater Switch
• 10175058Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10174190Mar 5, 2020Seats. Customer Satisfaction Notification VF1 Seat Heater Switch
• 10174138Mar 5, 2020Back-over prevention (rear camera). Single Pop Noise From Rear Of Sunroof While Opening
• 10175533Mar 4, 2020Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0626 - Generator Field Control Circuit High. P218F…
• 10175120Mar 4, 2020Transmission and drivetrain, Equipment. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0626 - Generator Field Control Circuit High. P218F…
• 10174200Mar 4, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0626 - Generator Field Control Circuit High. P218F…
• 10173332Feb 28, 2020Engine. Intermittent Engine Buck, Surge, or Misfire.
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173282Feb 26, 2020Vehicle speed control. PEDAL, Accelerator (APPS) Before replacing accelerator pedal for P061B, make sure all PCM software service bulletins and recalls are up to date, if applicable. Before replacing accelerator pedal for other DTCs, be sure to follow fault code diagnostic procedures in Service Library and be sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis…
• 10173327Feb 25, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set
• 10173324Feb 22, 2020Equipment. Navigation Search Feature Does Not Work
• 10173338Feb 21, 2020Transmission and drivetrain. Safety Recall W03 2019-2020 D Transmission Valve Body Recommended Operation Ahead of Recall Launch
• 10173278Feb 19, 2020Vehicle speed control. GLASS, Front Door For concern of front door window inoperative, please verify if the glass clips are still adhered to the glass. If clips are not attached, please take some detailed pictures of the glass bottom edges where the clips go and also of the clips to verify if there was poor aplication of urethane or if adhesion failed and contact FCA Redacted Content to report findings and set up a potential part return…
• 10173340Feb 18, 2020Fuel system, Engine cooling. Emissions Recall VB6 Diesel Engine Calibration
• 10173363Feb 14, 2020Visibility (wipers, defrost, mirrors). Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
• 10173314Feb 12, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10173356Feb 8, 2020Electrical system, Seats. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the…
• 10173311Feb 8, 2020Equipment. Radio Screen Black Or Blank
• 10173310Feb 8, 2020Equipment. Chime Stuck On In The Audio System
• 10173309Feb 8, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10173268Feb 5, 2020Suspension, Electronic stability control, Transmission and drivetrain…. MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please contact FCA Redacted Content to aid in root-cause prior to repair at FCA Redacted Content or FCA Redacted Content U0132 (Loss of Comm) U0421 (Implausible Data) C220C (Software Supervision) C15DE-72 (Exhaust Solenoid Actuator Stuck Open) If no response in 15 minutes, proceed with repair. As per…
• 10170367Dec 12, 2019Electrical system. Customer Satisfaction Notification VA2 Power Take-Off
• 10170308Dec 11, 2019Suspension. DJ D2 Air Suspension Related Components For an air suspension light or any air suspension concern on 2019 or 2020 MY DJ D2, please call Phil Cataldo at (248) 220-0559 or Yussimil Libera at (248) 550-6086. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.
• 10170381Dec 6, 2019Electrical system. Power Take Off (PTO) is Inoperable This bulletin involves installing a PTO diode jumper harness. The customer may describe that the PTO is inoperative. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) may have been set:P1123-00 - PTO System Performance.
• 10220112Nov 28, 2019Air bags, Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear…
• 10169260Nov 28, 2019Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear…
• 10220110Nov 26, 2019Body and structure. Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
• 10169258Nov 26, 2019Body and structure. Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
• 10220102Nov 20, 2019Tires, Equipment. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Body and structure, Equipment. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10169250Nov 20, 2019Tires. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10169249Nov 20, 2019Body and structure, Equipment. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220095Nov 16, 2019Equipment, Tires. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10169243Nov 16, 2019Tires. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10220003Nov 13, 2019Fuel system. A/C LINES RAM HD/CC. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis.
• 10220000Nov 13, 2019Visibility (wipers, defrost, mirrors), Brakes, Back-over prevention (rear…. WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark and email to: Diego Estrada - [email protected] to send the mirror button to the engineering team for analysis If you happen to replace the windshield please send it to him…

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