2020 Ram 3500 Technical Service Bulletins

762 technical service bulletins (TSBs) are on record for the 2020 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10194029Apr 29, 2021Exterior lighting, Fuel system. Malfunction Indicator Lamp (MIL) Illumination. Fuel Injector Circuit Open DTC Additional Diagnostics.
• 10194024Apr 29, 2021Air bags. A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
• 10221108Apr 28, 2021Back-over prevention (rear camera), Electrical system. CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1.
• 10193961Apr 28, 2021Electrical system, Back-over prevention (rear camera). CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1.
• 10221215Apr 27, 2021Electrical system. Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information.
• 10194068Apr 27, 2021Transmission and drivetrain. Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information.
• 10221213Apr 24, 2021Equipment. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
• 10221164Apr 24, 2021Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10194066Apr 24, 2021Seat belts, Electrical system. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
• 10194017Apr 24, 2021Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10221206Apr 21, 2021Back-over prevention (rear camera), Other or unknown, Lane departure…. Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available. Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the…
• 10221177Apr 21, 2021Electrical system, Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10194059Apr 21, 2021Lane departure, Back-over prevention (rear camera), Other or unknown…. Flash: Parktronics (PTS) Enhancements This bulletin involves reprogramming the PTS module with the latest software available. Customers may experience one or more of the following:False front object detection warning when a trailer is connected to the vehicle. Chime sounds when backing away from an object in front of the vehicle. Park assist system latches off when a trailer or snow plow is disconnected during the…
• 10194030Apr 21, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221154Apr 17, 2021Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221153Apr 17, 2021Equipment, Electrical system. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
• 10194007Apr 17, 2021Transmission and drivetrain. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221155Apr 16, 2021Visibility (wipers, defrost, mirrors). Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
• 10221152Apr 16, 2021Equipment, Electrical system. Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10194008Apr 16, 2021Engine cooling. Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
• 10221104Apr 15, 2021Equipment. LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no…
• 10193957Apr 15, 2021Seats, Vehicle speed control, Equipment. LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Do not replace the Rambox. Please ship all the replaced components to QEC. Please contact FCA Redacted Content or FCA Redacted Content to set up the part return to QEC. If no…
• 10221137Apr 9, 2021Equipment, Electrical system. Apple CarPlay Does Not Work Or Not Connecting
• 10193990Apr 9, 2021Back-over prevention (rear camera), Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10221133Apr 8, 2021Suspension, Electrical system. ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC
• 10193986Apr 8, 2021Suspension, Electrical system, Electronic stability control. ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC
• 10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
• 10221186Apr 2, 2021Engine cooling, Fuel system. P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
• 10194039Apr 2, 2021Back-over prevention (rear camera), Fuel system. P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Diagnostic Trouble Codes (DTCs) P203E - Reductant Level Sensor 1 Circuit Intermittent and/or P203F - Reductant Level Too Low set.
• 10220924Mar 31, 2021Steering, Transmission and drivetrain. Transmission Column Shifter Lever Feels Loose
• 10190671Mar 31, 2021Transmission and drivetrain. Transmission Column Shifter Lever Feels Loose
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10220986Mar 27, 2021Electrical system, Visibility (wipers, defrost, mirrors). Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working.
• 10190733Mar 27, 2021Air bags, Visibility (wipers, defrost, mirrors), Vehicle speed control…. Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working.
• 10220983Mar 26, 2021Electrical system, Equipment. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
• 10220911Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10190730Mar 26, 2021Seat belts, Electrical system. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
• 10190658Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10220907Mar 25, 2021Equipment. Navigation Search Feature Does Not Work
• 10190654Mar 25, 2021Equipment. Navigation Search Feature Does Not Work
• 10220904Mar 22, 2021Visibility (wipers, defrost, mirrors). Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
• 10190651Mar 22, 2021Body and structure. Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
• 10220902Mar 20, 2021Back-over prevention (rear camera), Electrical system. Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
• 10190649Mar 20, 2021Back-over prevention (rear camera). Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
• 10220901Mar 19, 2021Body and structure. Water In Hood And/Or Slosh Noise From Hood
• 10190648Mar 19, 2021Body and structure. Water In Hood And/Or Slosh Noise From Hood
• 10220893Mar 16, 2021Fuel system. Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10220887Mar 16, 2021Body and structure. Water Leak From Front Seat Grab Handle And Or A Pillar

← All problems reported for the 2020 Ram 3500