2020 Ram 3500 Technical Service Bulletins

762 technical service bulletins (TSBs) are on record for the 2020 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10230193Jul 16, 2021Equipment. Radio Display Abnormality
• 10221608Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10221607Jul 16, 2021Equipment. Radio Display Abnormality
• 10230195Jul 15, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
• 10221609Jul 15, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
• 10230189Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10221603Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230250Jul 7, 2021Body and structure. Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps. Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
• 10221664Jul 7, 2021Body and structure, Equipment. Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps. Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10230173Jul 1, 2021Transmission and drivetrain, Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10221587Jul 1, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10221350Jun 26, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00…
• 10212520Jun 26, 2021Electrical system, Engine cooling, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates OVERVIEW:
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10221290Jun 17, 2021Fuel system. Metal Or Other Debris Contamination In The High Pressure Fuel System. Star Parts Restriction Process
• 10221284Jun 17, 2021Body and structure. Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10212451Jun 17, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10221276Jun 15, 2021Equipment. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
• 10221269Jun 11, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10221328Jun 9, 2021Fuel system. Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel…
• 10221228Jun 9, 2021Electrical system. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
• 10212505Jun 9, 2021Fuel system, Equipment. Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp MIL illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes DTCs have been set: P0087-00 - Fuel Rail…
• 10221259Jun 8, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221226Jun 2, 2021Electrical system. INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
• 10230078May 28, 2021Equipment. Radio Reboot Continually
• 10230070May 28, 2021Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223466May 28, 2021Other or unknown. Radio Reboot Continually
• 10223458May 28, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223306May 28, 2021Equipment. Radio Reboot Continually
• 10223298May 28, 2021Back-over prevention (rear camera). Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10198400May 28, 2021Equipment. Radio Reboot Continually
• 10198392May 28, 2021Suspension. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10230075May 27, 2021Back-over prevention (rear camera). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10223463May 27, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10223303May 27, 2021Back-over prevention (rear camera). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10198397May 27, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10230085May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10230001May 26, 2021Equipment. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10229999May 26, 2021Electrical system. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10223473May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10223389May 26, 2021Suspension. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10223387May 26, 2021Electrical system, Transmission and drivetrain. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content

← All problems reported for the 2020 Ram 3500