2020 Ram 3500 Technical Service Bulletins

762 technical service bulletins (TSBs) are on record for the 2020 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221380Jun 29, 2022Other or unknown, Electrical system. CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
• 10221446Jun 28, 2022Back-over prevention (rear camera). Panasonic VP4R Wi-Fi New Enrollment Pause
• 10221365Jun 15, 2022Engine cooling. FILTER, Air Filter (Cummins Engine) For all 2019 MY and newer 6.7L Cummins equipped vehicles, please use filter pn# 53034051A$ For all 2018 MY and older 6.7L Cummins equipped vehicles, and 2019 MY and newer non 6.7L equipped vehicles, please use pn# 68517554A$ Service Catalog reflects these usages.
• 10221425Jun 10, 2022Equipment. Panasonic VP4R Wi-Fi New Enrollment Pause
• 10221416Jun 9, 2022Air bags, Vehicle speed control, Seats, Exterior lighting. Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
• 10221403Jun 3, 2022Fuel system, Air bags, Lane departure. Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps Illuminated With Electronic Vehicle Information Center (EVIC) Messages
• 10221399Jun 2, 2022Exterior lighting, Brakes, Transmission and drivetrain. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0765 ? UD Solenoid Circuit, P0871 ? Transmission Fluid Pressure Sensor/Switch ?C? Circuit Performance, and/or P0755 ? 2C Solenoid Circuit, Set.
• 10214636May 24, 2022Transmission and drivetrain, Fuel system, Back-over prevention (rear camera)…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control…
• 10214635May 24, 2022Electrical system, Fuel system, Brakes, Back-over prevention (rear camera)…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00…
• 10214632May 24, 2022Engine, Fuel system. 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3.3 style high-pressure fuel injection pumps installed under the Y78 recall. The following information is intended to eliminate confusion and possible noise complaints shortly after pump…
• 10214578May 21, 2022Equipment, Electrical system. Panasonic VP4R Wi-Fi New Enrollment Pause
• 10214528May 18, 2022Electrical system, Equipment. INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
• 10214527May 18, 2022Other or unknown, Electrical system. CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
• 10214555May 6, 2022Brakes, Equipment, Wheels, Other or unknown. C003A-2F Right Rear Wheel Speed Sensor, C0037-2F Left Rear Wheel Speed Sensor DTC?s Set While Driving With Payload Or Trailer Towing.
• 10228016Apr 30, 2022Other or unknown, Seats, Electrical system. Left Front Driver Seat Power Functions Inoperative
• 10228049Apr 28, 2022Back-over prevention (rear camera), Transmission and drivetrain, Electrical…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the correct software. This vehiclemay have been programmed with incorrect software. The customer may experience Active Noise Control (ANC) system not working. Upon further investigation the technician may find the followingDTCs have been set: P1404 - EGR Position Sensor Rationality Closed.
• 10228046Apr 28, 2022Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set: P1404 - EGR Position Sensor Rationality Closed.
• 10228045Apr 28, 2022Fuel system, Exterior lighting, Electrical system, Transmission and…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set: P1404 - EGR Position Sensor Rationality Closed. P2457 - Exhaust Gas Recirculation Cooling System Performance.
• 10228043Apr 26, 2022Back-over prevention (rear camera), Exterior lighting, Brakes, Lane departure. TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Code (DTC) has been set: C15CE-31 - Tire Pressure Sensor 7-No Signal. Customers may also comment on the following…
• 10227961Apr 6, 2022Engine cooling, Fuel system. DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair
• 10227983Apr 2, 2022Equipment, Engine cooling. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10229075Mar 23, 2022Body and structure. Noise From A-Pillar Floor Area On Turns Or Body Movement
• 10223113Mar 23, 2022Body and structure. Noise From A-Pillar Floor Area On Turns Or Body Movement
• 10220731Mar 23, 2022Body and structure. Noise From A-Pillar Floor Area On Turns Or Body Movement
• 10212334Mar 23, 2022Body and structure. Noise From A-Pillar Floor Area On Turns Or Body Movement
• 10229100Mar 21, 2022Electronic stability control. Safety Recall Z20- Electronic Stability Control MY22 Repair Information
• 10223138Mar 21, 2022Electronic stability control. Safety Recall Z20- Electronic Stability Control MY22 Repair Information
• 10220756Mar 21, 2022Electronic stability control. Safety Recall Z20- Electronic Stability Control MY22 Repair Information
• 10212359Mar 21, 2022Equipment, Electronic stability control. Safety Recall Z20- Electronic Stability Control MY22 Repair Information
• 10229153Mar 18, 2022Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software.
• 10223191Mar 18, 2022Electrical system, Fuel system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System Rpm - Lower Than Expected.
• 10220809Mar 18, 2022Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System…
• 10212413Mar 18, 2022Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System…
• 10229059Mar 17, 2022Engine cooling. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10223097Mar 17, 2022Transmission and drivetrain. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10220715Mar 17, 2022Other or unknown, Electrical system. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10212318Mar 17, 2022Electrical system. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
• 10229093Mar 16, 2022Engine cooling, Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10223131Mar 16, 2022Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10220749Mar 16, 2022Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10212352Mar 16, 2022Fuel system, Engine cooling, Engine. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev. I)
• 10229045Mar 10, 2022Equipment, Electrical system. Wireless Qi Charger Not Charging
• 10223083Mar 10, 2022Equipment. Wireless Qi Charger Not Charging
• 10220701Mar 10, 2022Equipment, Other or unknown. Wireless Qi Charger Not Charging
• 10212304Mar 10, 2022Equipment. Wireless Qi Charger Not Charging
• 10229041Mar 9, 2022Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10229038Mar 9, 2022Equipment, Electrical system. ?Device Not Supported? Message on the radio screen
• 10223079Mar 9, 2022Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
• 10223076Mar 9, 2022Equipment. ?Device Not Supported? Message on the radio screen
• 10220697Mar 9, 2022Other or unknown, Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

← All problems reported for the 2020 Ram 3500