2020 Ram 3500 Technical Service Bulletins

762 technical service bulletins (TSBs) are on record for the 2020 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175682Apr 24, 2020Body and structure. Automatic drop tailgate inoperative or not lowering
• 10175680Apr 23, 2020Equipment. Phone Contacts Will Not Load
• 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175622Apr 22, 2020Electrical system, Brakes. SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175731Apr 18, 2020Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS…
• 10175677Apr 18, 2020Electrical system. Valve Body Pressure Testing Plug Inspection
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175675Apr 16, 2020Brakes, Electrical system. Service Trailer Brake Warning Message Displayed On The Cluster
• 10175618Apr 15, 2020Electrical system, Equipment. RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.
• 10175617Apr 15, 2020Other or unknown. MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled? displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water…
• 10175673Apr 14, 2020Electrical system. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set
• 10175667Apr 10, 2020Equipment. Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175661Apr 7, 2020Electrical system. Navigation Won't Save Address After Vehicle Sleep Cycle
• 10175656Apr 4, 2020Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10175714Apr 3, 2020Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the correct software. This vehiclemay have been programmed with incorrect software. The customer may experience Active Noise Control (ANC) system not working. Upon further investigation the technician may find the followingDiagnostic Trouble Codes (DTCs) has been set:B154F-64 - Lost Crankshaft Pulse Signal-Signal…
• 10175654Apr 3, 2020Electrical system. Device Not Supported Message On Radio Screen
• 10175653Apr 3, 2020Electrical system. Radio Resetting Every 20 To 30 Seconds
• 10175701Apr 1, 2020Electrical system. Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev. D)
• 10175643Apr 1, 2020Electrical system. TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
• 10175614Apr 1, 2020Engine cooling. Compressor RAM HD/CC. For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5°C +/- 2 °C &…
• 10175610Apr 1, 2020Engine cooling, Brakes. Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star…
• 10175507Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175094Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10174174Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175504Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175091Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10174171Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175487Mar 18, 2020Other or unknown, Lane departure. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10175435Mar 18, 2020Body and structure. Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
• 10175075Mar 18, 2020Other or unknown, Lane departure. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10175023Mar 18, 2020Lane departure, Back-over prevention (rear camera), Forward collision avoidance. Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
• 10174155Mar 18, 2020Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors)…. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10174103Mar 18, 2020Forward collision avoidance. Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
• 10175429Mar 11, 2020Equipment. LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10175017Mar 11, 2020Equipment, Visibility (wipers, defrost, mirrors). LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10174097Mar 11, 2020Exterior lighting. LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10175552Mar 10, 2020Brakes, Air bags. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175139Mar 10, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10174219Mar 10, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175544Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175131Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10174211Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175470Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10175058Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10174138Mar 5, 2020Back-over prevention (rear camera). Single Pop Noise From Rear Of Sunroof While Opening
• 10173332Feb 28, 2020Engine. Intermittent Engine Buck, Surge, or Misfire.
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173327Feb 25, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set

← All problems reported for the 2020 Ram 3500