2020 Ram 3500 Technical Service Bulletins

762 technical service bulletins (TSBs) are on record for the 2020 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223967Oct 10, 2020Exterior lighting, Engine cooling, Electrical system. Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the…
• 10183078Oct 10, 2020Transmission and drivetrain, Electrical system, Equipment. Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the…
• 10223916Oct 7, 2020Air bags, Seat belts. Customer complaint of air bag lamp on. B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
• 10223911Oct 7, 2020Electrical system. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
• 10183027Oct 7, 2020Equipment, Electrical system. Customer complaint of air bag lamp on. B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
• 10183022Oct 7, 2020Equipment, Engine cooling. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
• 10223943Oct 1, 2020Equipment. Safety Recall W44 Bed Step Updated Dealer Instructions
• 10183054Oct 1, 2020Equipment. Safety Recall W44 Bed Step Updated Dealer Instructions
• 10181643Sep 29, 2020Electrical system. Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener. The customer may describe one or both of the following:A bolt may have been found in the driver foot well. A squeak, rattle or metallic tapping sound from under the instrumentpanel (this is due to amp bracket being loose and hitting against the IP Cross Car Beam). They…
• 10181560Sep 29, 2020Fuel system. External Fuel Pump Relay Kit Now Available
• 10181566Sep 17, 2020Fuel system. Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
• 10181613Sep 15, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1D73-00 - AGS…
• 10181561Sep 15, 2020Electrical system. (Revision A) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0461 ? Fuel Level Sensor 1 Performance Set
• 10181558Sep 15, 2020Equipment. Navigation Shows Incorrect Location
• 10181552Sep 11, 2020Engine, Transmission and drivetrain. (Revision A) (CEL) Check Engine Light Is On, Vehicle Speed May Be Limited (2nd Gear Limp Mode), Shifting May Be Erratic, Cluster Message To Service Transmission
• 10181551Sep 10, 2020Brakes. Antilock Brake System (ABS) Lamp On, Rear Wheel Sensor DTC?s Present
• 10181542Sep 3, 2020Equipment. (Revision A) Navigation Search Feature Does Not Work
• 10181502Sep 2, 2020Equipment, Engine. Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the intake manifold mounting bolt holes. If cracks are found please replace the intake manifold and intake manifold mounting bolts with P/N 06510314AA or later, torquing the bolts to…
• 10181591Sep 1, 2020Equipment, Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice…
• 10181539Sep 1, 2020Electrical system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
• 10181538Sep 1, 2020Engine cooling, Engine. (Revision A) Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10180233Aug 28, 2020Equipment, Electrical system. Radio UConnect GPS Based Trip Computer Missing
• 10221857Aug 25, 2020Other or unknown. Customer Satisfaction Notification W18 Front Tow Hooks
• 10180247Aug 25, 2020Equipment, Body and structure. Customer Satisfaction Notification W18 Front Tow Hooks
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221782Aug 12, 2020Fuel system. PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming…
• 10180172Aug 12, 2020Electrical system, Fuel system, Engine. PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming…
• 10221866Aug 7, 2020Electrical system, Fuel system. 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible…
• 10221865Aug 7, 2020Suspension, Electronic stability control, Electrical system. Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake…
• 10221864Aug 7, 2020Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance…
• 10180256Aug 7, 2020Fuel system, Engine, Electrical system. 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible…
• 10180255Aug 7, 2020Suspension, Electrical system. Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake…
• 10180254Aug 7, 2020Equipment, Transmission and drivetrain, Engine, Fuel system, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance…
• 10221854Aug 6, 2020Steering. Customer Satisfaction Notification W51 Steering Gear
• 10180244Aug 6, 2020Equipment, Steering. Customer Satisfaction Notification W51 Steering Gear
• 10221814Aug 5, 2020Equipment, Brakes. SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
• 10180204Aug 5, 2020Electrical system. SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
• 10221813Aug 1, 2020Other or unknown, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10180203Aug 1, 2020Engine, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10229348Jul 31, 2020Visibility (wipers, defrost, mirrors), Brakes. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10221778Jul 31, 2020Visibility (wipers, defrost, mirrors). Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10178705Jul 31, 2020Visibility (wipers, defrost, mirrors), Equipment. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10229257Jul 29, 2020Seats. COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10221687Jul 29, 2020Seats. COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10178614Jul 29, 2020Seats, Equipment. COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10229341Jul 24, 2020Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10229305Jul 24, 2020Lane departure, Other or unknown, Visibility (wipers, defrost, mirrors)…. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10221771Jul 24, 2020Other or unknown, Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

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