2020 Ram 3500 Technical Service Bulletins

762 technical service bulletins (TSBs) are on record for the 2020 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221735Jul 24, 2020Other or unknown, Back-over prevention (rear camera). Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10178698Jul 24, 2020Engine cooling. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10178662Jul 24, 2020Other or unknown, Lane departure. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10229293Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10221723Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10178650Jul 15, 2020Electrical system, Equipment. Uconnect Market Place APP Fatal Error Message
• 10229292Jul 14, 2020Equipment. Click Or Pop From Drag Link
• 10221722Jul 14, 2020Steering. Click Or Pop From Drag Link
• 10178649Jul 14, 2020Steering, Equipment. Click Or Pop From Drag Link
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223560Jun 30, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10177505Jun 30, 2020Electrical system. Uconnect Market Place APP Fatal Error Message
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223551Jun 19, 2020Electrical system, Transmission and drivetrain. Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
• 10223552Jun 18, 2020Electrical system. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
• 10177497Jun 18, 2020Equipment. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
• 10223547Jun 17, 2020Equipment. Volume Uncontrollable Or Stuck On High
• 10177492Jun 17, 2020Steering. Volume Uncontrollable Or Stuck On High
• 10223541Jun 10, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10177486Jun 10, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10223527Jun 4, 2020Engine cooling. Check Engine Light Is On, Vehicle Speed May Be Limited, Shifting May Be Erratic
• 10177472Jun 4, 2020Engine, Electrical system. Check Engine Light Is On, Vehicle Speed May Be Limited, Shifting May Be Erratic
• 10223578Jun 3, 2020Other or unknown. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit
• 10223577Jun 3, 2020Brakes. Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
• 10223562Jun 3, 2020Engine cooling. Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
• 10223529Jun 3, 2020Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10177523Jun 3, 2020Other or unknown. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit
• 10177522Jun 3, 2020Electrical system, Brakes. Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
• 10177507Jun 3, 2020Fuel system, Electrical system. Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
• 10177476Jun 3, 2020Engine cooling, Equipment. Turbocharger vs Turbocharger Actuator Replacement
• 10177474Jun 3, 2020Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10177471Jun 3, 2020Equipment. VP2R Radio Clock Not Keeping Time
• 10176587May 23, 2020Fuel system, Electrical system, Engine, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P24A5-00 - EGR Cooler Bypass…
• 10176540May 22, 2020Equipment, Electrical system. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
• 10176544May 21, 2020Engine cooling, Equipment. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
• 10176473May 13, 2020Steering, Engine cooling. GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s)…
• 10176562May 12, 2020Fuel system. Customer Satisfaction Notification U23 Fuel Pump Module
• 10176531May 12, 2020Fuel system, Equipment, Engine cooling. Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
• 10176530May 12, 2020Fuel system, Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
• 10176519May 6, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10175743Apr 30, 2020Equipment, Body and structure. Disinfectant Solution Recommended for COVID-19
• 10175698Apr 30, 2020Electrical system. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
• 10175697Apr 30, 2020Back-over prevention (rear camera), Electrical system. Cargo Camera Image Off Center
• 10175695Apr 30, 2020Equipment. Navigation Search Feature Does Not Work
• 10175629Apr 29, 2020Electrical system. INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Please send pictures of the leather defect to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10175689Apr 28, 2020Equipment. Radio Issues With iPhone 11
• 10175688Apr 28, 2020Equipment. Error Code 20 Message On the Radio Screen

← All problems reported for the 2020 Ram 3500